ZBrush freezes up my new PC :( help! )


Hi everybody

I’m using ZBrush 2018, and it runs smoothly … until the pointer just freezes. Keyboard shortcuts don’t work, nothing. Have to force shutdown.

When it happens, it happens within the first few minutes, maybe ten tops. So far it’s worked fine only twice.

The pc is brand new, and I haven’t had any other problems.
Windows 10
Processor AMD Ryzen 3 3200G
Memory 16 GB DDR4-3000
Video Card AMD Radeon RX 580 - 4GB
Plenty of dedicated scratch space.

I’ve updated graphics drivers, checked for registry errors, I’m out of ideas.

Anybody got any possibly helpful tips?

thanks in advance


This is not a common issue to have. The best you can do is contact Pixologic, and they should be able to help you.
Also, there is a topic on their website, but I cannot link it here for some reason. Search for “zbrush freezes startup” and should be able to find it.


At the Pixologic site at Base/Search/Index page and searched for “zbrush freezes startup” and the Search Results look generic, i.e. “ZBrush Supported File Formats” and “License Transfers”.

Am I in the wrong place?


Check Here

Tornado Studios
3D Outsourcing Company


go to classic app add the zbrush exe from program files folder and on options choos the rx 580
if this dosnt work try switching the power lans , zbrush runs ur cpu at max frequency when you rotat in canvas but only for miliseconds
changing the plan changes the max speed the cpu boosts to
is ur ramm ok?