I’m not aware of a poly limit for 3ds, at least not 60,000 poly, that’s too low. So, to give you the benefit of the doubt, I just un-instanced another real world model of 250,000+ polys and exported that to 3ds format; reimported that 3ds file to max and checked, it ’ is still 250,000+ faces and 3,200+ objects.
Then I switched to Vue and imported that 3ds model, in Vue it also read 250,000+ polys. It took about 90 seconds and after importing, it was very sluggish to move the model around but still manageable and I rendered a preview frame in about 2 minutes. No crash or protest.
EDIT: If you weld the model on import, the model will move about very freely, I guess Vue doesn’t like keeping track of 3,200+ individual objects.
My machine is a dinosaur, Pentium 4, 3.2 gighz with 2Gig RAM and 128MB ATI FIREXL card.
AND my model is in real world units (millimetres), the height is 72,000 millimetres which works out to 72 metres, that’s 230 ft high, that’s 2,765 inches. My VUE terrain is much larger than 2,765 inches at 9,995 units.
So that technician was not right.
Edit: The size of the terrain is only 61.5 in VUE, so maybe the VUE scene size unit limit is true but wrong about 3DS limit and layer by layer thingy.
I wish you well on your own tests.