What is CRM strategy?


#1

A Customer Relationship Management strategy is a plan to grow sales and improve customer service through a combination of processes, actions, and technology. It typically involves the sales, marketing, and customer service functions of a business.


#2

Nope, I don’t know much about CRM. But I would like to learn more. Thank you!


#3

Every single business owner should know everything about CRM. Next thing which is not less important - business intelligence strategy. Not many people think about that at the first stages of the business but later on it can be crucial to learn more information about it.