Very strange Problem with Mudbox


#1

Hello everyone,

i bought a new Computer for my old one was broken, so long things short, i installed MudBox 2016 on my new Machine and after starting it i end up with this and can’t use it at all!

This Pictures are in chronolgical Order

It’s a freshly installed Windows 10 Pro OS with only Maya and Mudbox and an Antivirus Software installed. Anyone else with this strange Problem or even a Solution to this? It’s quite a pain in the ass that it comes up with this and i can’t use it. Maya btw works like a charm!

PS: I’ve tried to Google it but i don’t found a Solution to this, so maybe someone here might be able to help me!


#2

your right…it is a strange problem. have you tried to install more than once? also did you a activate the software with Autodesk?

i’ve never used windows 10… but did your old pc have windows 10 or 8, or vista?


#3

I installed it, reinstalled it hoping it might solve the problem but it didn’t. Yes i activated Mudbox with my license. My old PC was a MacBook Pro Late 2012. I just couldn’t afford to buy a Apple Computer right now so i ended up with this one. I just can’t get Mudbox to work.


#4

have you considered contacting your reseller?


#5

also… it seems odd to ask, but is the user on your pc the Admin. account?

maybe it’s now allowing you to create that tmp folder because for that.


#6

Hey everybody…thanks for your Help and the Ideas you came up with. The Solution was as simple as it was strange. The Problem was caused by my Antivirus Software. I use the new Bitdefender Total Security 2016 and after deactivating the Ransom Ware Plugin everything worked as i should. It kind of prevends Apps from writing to the Documents Folder even if you explicit alow a Application in the Plugin to have access to it whitch is real wired. Now everything is fine! :smiley: