Updates are gone? - Solved: Adobe AE update reset C4D to 21.022


#1

Hey, started up C4D today and it has reverted to 21.022. I show in my update history that I updated to 21.115 on 12/05. Anyone else run into this? The reason I even noticed this is because my Redshift plugin was missing.


#2

Did you update Adobe After Effects?
This will reset C4D to 21.022
Cheers
S


#3

Yeah this exact same thing happened to me the other day… I was gonna post something but thought people would just immediately dismiss it as me going nuts…

I’m sure I haven’t knowingly made any updates to any Adobe apps in the past few weeks, so I’m not sure what has caused this…


#4

Hey, I should have posted back yesterday. I called Maxon and yes, it was the Adobe update. I reinstalled C4D to a folder that I created so hopefully the next AE update won’t mess with it. Thanks!


#6

This has just happened a second time for me and I definitely haven’t updated After Effects … Can anyone from Maxon explain why this happens?


#7

The only thing that should cause the issue is an AE update. We’re working closely with the AE team to solve the issue, though it’s a more complex problem than you’d think and will take some time. In the meantime, using the Full Installer to install C4D to a non-standard path is your best bet.

  • Rick

#9

The first time this happened I knew that I had performed an After Effects update recently but couldn’t be sure when, so I let it go… This time around, I was using C4D in the morning on my home Mac before work. I closed C4D and signed out of my account and put the Mac to sleep. I come back in the evening and switch the Mac back on and open C4D and I get the update message… So in this case I can be sure that I hadn’t performed any update to AE as the Mac wasn’t even awake…