Problem drawing in Painter 11

#1

I’ve recently installed Corel Painter 11 trial version and tried to paint something. But for a short time I noticed for some lines being drawn, at the end the pencil sometimies goes down to draw a vertical line.

I tried ArtRage and mspaint, but the effect is only on Corel Painter, on any drawing tool except eraser.

The device I’m using is Wacom Intuos3, I previously used in Inkskape a lot with no such problems. Anyway, I’ve updated the Wacom drivers to the latest version; multiple system restart - no difference.

Here is a screenshot with a problem, note 4 vertical lines.

Do you know anything about this bug ? Please help to solve this problem.

#2

Hey, I’ve eventually managed to solve this problem by totally removing drivers first, restarting, installing and restarting again.

HOWEVER, I’m now experiencing another problem: around each ten seconds during drawing my cursor/brush hangs up and nothing is beign drawn. Installing pre-last version of drivers didn’t help.

#3

I have heard of similar problems with Painter but that was mostly in v X. Painter is particularly sensitive to the Wacom tablet and any interference (electrical). I assume you’ve got the Intuos plugged into the rear of your machine, not a hub or screen or anything. Also sometimes an older Wacom driver might work better, but I can’t remember off the top of my head what version no.

In all problems with Wacom drivers I always suggest to try first removing your ‘Preference File’ from the ‘Wacom Tablet Preference File Utility’ and see if that helps? Try removing both the choices ie My Preferences and All User Preferences. For me, one did absolutely nothing and the other worked, but I can’t remember which it was. Sometime reinstalling the wacom driver does not remove this user info so it still causes problems if it develops a glitch.

If that doesn’t work, are you on Windows? If so try turning off the Wacom Virtual Hid Driver (in Windows its under the Device Manager - you’ll need to reboot, and you can alway turn it back on if it doesn’t help).

#4

Thanks Fes, but it seems nothing changed. Except my settings reset, of course.
I’m working in Windows XP SP3.

The Tabled is plugged in directly into PC, however when I had the previous problem is was plugged into USB hub, so that could be the problem but I don’t know, since I’ve done also actions specified in previous post (total reistall, restarting etc).

#5

If that doesn’t work, are you on Windows? If so try turning off the Wacom Virtual Hid Driver (in Windows its under the Device Manager - you’ll need to reboot, and you can alway turn it back on if it doesn’t help).

I’ve got HID-compatible mouse, Wacom Mouse and Wacom Mouse Monitor. Which one is it ?

#6

Never mind, I’ve tried disabling all three. The first one (HID-compatible mouse) disables clicking by tablet, so I cannot draw. Wacom Mouse disables moving the cursor. The third seems to do nothing.

I also get a strange effect when drawing a continuous line:

#7

It’s none of those three. Expand User Interface Devices in Device Manager (or something similar depending on language) and you will see possibly at the bottom - Wacom Virtual Hid Driver.

#8

Well, It didn’t help too. Damn!

Also, when I try to drag a window oper Painter 11, it’s done very slowly with lags, just like if I launched a 3D game on integrated video card ( though I am on an integrated VC).

#9

To stop the lag disable ‘Draw zoomed-out views using area-averaging’ from Edit/Preferences/General. Also uncheck the Enhanced Brush Ghost option if you want better brush response time.

Not sure what else I can recommend for the strange brush behaviour. You could try reseting the Wacom preferences again, then reset Painter straight away to default by holding down the shift key as the program starts up. Note you MUST save all brush variants/palettes/workspaces and basically any customisations before you try this all you will delete all your settings permanently.

I don’t know if that will help because I think it is the Wacom settings. You don’t have that tablet near any other electrical interference (like a monitor) do you?

#10

This thread has been automatically closed as it remained inactive for 12 months. If you wish to continue the discussion, please create a new thread in the appropriate forum.