No more Standard, No need for a Motion Builder forum?

#21

You’re obviously not a MB standard user - I suspect if any of the software products you currently own (and had invested a couple of ‘K’ into) and use on a regular basis were simply pulled from under you you’d squeal too.

#22

It appears people still have trouble understanding something as this post makes evident.

I have no problem with a product support ending and a newer version coming out.
What I have a problem with is being told I can no longer use the product I have bought if I have a system crash or change something in my PC.

Now we have at least the chance to re-activate should that happen. As I said in my prior post, taking the attitude of lie down and get steam-rollered would not, I am convinced, have resulted in the MD Std users being able to do this.

I’d be surprised if 3DW didn’t run the article, just that now we’ll have someone from Autodesk claiming they were “mis-represented”, though the clarity of their original E-Mail proves otherwise.

I do think, if you don’t complain, you’ll never know if things can be made better, this whole action has proven that at times, you can indeed make things better. Vote with your wallet as they say. :slight_smile:

#23

I got a nother reply from Protexis.

"Hi James,

Protexis has always handled the activation event for MOTIONBUILDER from
Kaydara, to Alias, and continued on through the current owner. Activation
will occur as it always has, so unless your serial number has reached its
limit, no contact with Protexis is necessary. In any case, Protexis will
support you with any problems that occur during the activation step.

Best regards,"

As far as Protexis is concerned it’s business as usual. I’ve actually found
myself in a situation where I can test this out. I had a major system crash
on Thursday and I had to do a full install. I’m just about to install MB but
I thought I’d better give you the news first.
The thing that really annoys me is how simple a fix this was and why did’nt
AD do this in the first place. I think it was a synical attempt to scare us
fokes into upgrading to the pro version. They have only made enemies and got
them a bit of bad publicity into the bargain.

#24

Yeah, likley anyone with moderate intelligence can compare the latest letter with the original and see that it’s really an amendment that overturns the original decision to terminate licensing. I guess we have to overlook AD’s passing it off as suplimentary clarification. :hmm:
I’ll be sending off a short update email to 3DWorld. I’m sure they’ll be able to discern what’s what.

#25

I don’t think you are wrong at all, a hard-sell tactic if ever there was one.
It blew up in their face though, so maybe, lesson learned.

Be interesting to see you experience, who knows, could even speed matters up if you don’t have to go through AD but deal with Protexis directly.

#26

I just installed MB5. Activated, no problem. I’m just going to install the updates to 6.

edit: just installed V6 no problem.

#27

And THAT’s the point! It is the users of the software who spoke up and made this happen. I really don’t care if people say we were “whining” and that what we were doing was useless - this proves that it CAN work.

Too bad AD shot itself in the foot on this one. As I said previously, they truly don’t care about their customer base, ONLY the bottom dollar. And yes, companies should care about that almighty $$$ - since that’s what they’re in business for. But you don’t try to extort (or should we call it the “hard-sell?”) more from your customer to get that $$.

Now I’d like to see that (official) e-mail from AD! :slight_smile:

Megalodon

#28

I don’t know about everyone else but at the same time I got an email from Protexis I got an email from AD. I can’t remember exactly what it said, I deleted it because it left a nasty taste in my mouth. You’ve probably seen it before, the corporate every things rosey, the futures rosey, we love our customers and we’ll make them rosey. I felt like spitting but I thought I’d better not, I might have ruined the carpet.

mummey. I’m sure everyone here has better things to do than whine. Like using the software with the license they payed for. Have you got something against people complaining? I’m sure you would complain if the company you bought your car from decided to remove the wheels and engine but said you can still use it if you want. You could sit in your car turning the steering wheel and making broom broom noises.

#29

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