MotionBuilder Support Number Help Please

#1

Hi All,

I have tried contacting Autodesk for the free 30 days install and get running support for my Motion Builder problem … Layout Missing error thread. I tried emailing their support email at hotline@alias.com and have heard nothing back over quite a period of time. As per below:

Getting Started Support
Alias Getting Started Support makes it easier to get up and running on your MotionBuilder software. You get 30 days free telephone support on Installation, Licensing, and Hardware issues—valid from the date of the software activation (or 120 days after software shipment, whichever occurs first).

United States, Canada, Americas: Monday - Friday, 3am to 8pm EST—Saturday and Sunday, 6am to 6pm EST.
Europe, Middle East, Africa: Monday - Friday, 9am to 2am CET—Saturday and Sunday, 12pm to 12am CET.
Asia Pacific As determined by reseller partners
Contact Getting Started Support by email at:
North America: hotline@alias.com
EMEA: hotline_esc@alias.com

As you can see they do not supply a phone number. No response to emails.

Does anyone here know the toll free Canadian Number for Motion Builder support ???

Any help or direction greatly appreciated.

Thanks,

Don.

#2

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