Go to open a second scene Maya goes into Crash Fatal Error.


#1

Hello to all.
I hope to be in the right section.
I have a very annoying problem in Maya, I plan the project and I open a
scene and so far everything is ok, but when I go to open a second scene
of the same project or another project, Maya goes into crash / fatal
error.
The Log file tells me this:

//=====================================================
Maya Crash Report
//=====================================================

Exception code: C0000005: ACCESS_VIOLATION - illegal read at address 0x00000040
Fault address: 1191B34A in C:\Program Files\Autodesk\Maya2018\bin\DataModel.dll
0001:0039A34A Logical offset (see .map file for location)

Call stack:
(11) section:offset 0001:0039A34A Address: 0x1191B34A Frame: 0xD0DF7BD0
Module: C:\Program Files\Autodesk\Maya2018\bin\DataModel.dll (-exported-)
Location: TdagPath::operator= + 0x1A bytes
Decl: public: class TdagPath & ptr64 TdagPath::operator=(class TdagPath const & ptr64)
Source: (0)
(12) section:offset 0001:00395522 Address: 0x11916522 Frame: 0xD0DF7C00
Module: C:\Program Files\Autodesk\Maya2018\bin\DataModel.dll (-exported-)
Location: TmultiPath::operator= + 0x42 bytes
Decl: public: class TmultiPath & ptr64 TmultiPath::operator=(class TmultiPath const & ptr64)
Source: (0)
(13) section:offset 0001:00276D77 Address: 0x0F4E7D77 Frame: 0xD0DF7E10
Module: C:\Program Files\Autodesk\Maya2018\bin\OGSMayaBridge.dll (-exported-)
Location: OGSMayaSelectionUtilities::ConvertToObjectHitCB + 0x7847 bytes
Decl: public: static bool OGSMayaSelectionUtilities::ConvertToObjectHitCB(struct OGS::Devices::SelectionCBData & ptr64)
Source: (0)
(14) section:offset 0001:0026E205 Address: 0x0F4DF205 Frame: 0xD0DF82C0
Module: C:\Program Files\Autodesk\Maya2018\bin\OGSMayaBridge.dll (-exported-)
Location: OGSMayaSelectionUtilities::processIntersections + 0x10C5 bytes
Decl: public: bool OGSMayaSelectionUtilities::processIntersections(class OGS::Devices::IIntersectionList * ptr64,class OGSMayaRectangleRegion & ptr64,class OGSPickBufferHelper * ptr64)
Source: (0)
(15) section:offset 0001:000ACC41 Address: 0x0F31DC41 Frame: 0xD0DF8AE0
Module: C:\Program Files\Autodesk\Maya2018\bin\OGSMayaBridge.dll (-exported-)
Location: OGSGeometryEvaluationOverride::~OGSGeometryEvaluationOverride + 0x3A11 bytes
Decl: private: virtual OGSGeometryEvaluationOverride::~OGSGeometryEvaluationOverride(void)
Source: (0)
(16) section:offset 0001:000AAC8D Address: 0x0F31BC8D Frame: 0xD0DF8C00
Module: C:\Program Files\Autodesk\Maya2018\bin\OGSMayaBridge.dll (-exported-)
Location: OGSGeometryEvaluationOverride::~OGSGeometryEvaluationOverride + 0x1A5D bytes
Decl: private: virtual OGSGeometryEvaluationOverride::~OGSGeometryEvaluationOverride(void)
Source: (0)
(17) section:offset 0001:004ED042 Address: 0x11A6E042 Frame: 0xD0DF9BA0
Module: C:\Program Files\Autodesk\Maya2018\bin\DataModel.dll (-exported-)
Location: Tmodel::select + 0x1E2 bytes
Decl: public: bool Tmodel::select(class TportRect const & ptr64,class TselectionTypeSet const & ptr64,bool,class TselectionList & ptr64,class TselectionList * ptr64,enum TselectionMethod)
Source: (0)
(18) section:offset 0001:00080EE4 Address: 0xFDDD1EE4 Frame: 0xD0DF9C50
Module: C:\Program Files\Autodesk\Maya2018\bin\OpenMaya.dll (-exported-)
Location: Autodesk::Maya::OpenMaya20180000::MGlobal::selectFromScreen + 0x104 bytes
Decl: public: static class Autodesk::Maya::OpenMaya20180000::MStatus Autodesk::Maya::OpenMaya20180000::MGlobal::selectFromScreen(short const & ptr64,short const & ptr64,short const & ptr64,short const & ptr64,enum Autodesk::Maya::OpenMaya20180000::MGlobal::ListAdjustment,enum Autodesk::Maya::OpenMaya20180000::MGlobal::SelectionMethod)
Source: (0)
(19) section:offset 0001:00055632 Address: 0x80056632 Frame: 0xD0DF9D50
Module: C:\ProgramData\Autodesk\ApplicationPlugins\3DxMaya\Contents\win64\2018\3DxMaya.mll (-exported-)
Source: (0)
(20) section:offset 0001:0005591C Address: 0x8005691C Frame: 0xD0DFA080
Module: C:\ProgramData\Autodesk\ApplicationPlugins\3DxMaya\Contents\win64\2018\3DxMaya.mll (-exported-)
Source: (0)
(21) section:offset 0001:000584E8 Address: 0x800594E8 Frame: 0xD0DFA3C0
Module: C:\ProgramData\Autodesk\ApplicationPlugins\3DxMaya\Contents\win64\2018\3DxMaya.mll (-exported-)
Location: uninitializePlugin + 0x2098 bytes
Decl: class Autodesk::Maya::OpenMaya20180000::MStatus uninitializePlugin(class Autodesk::Maya::OpenMaya20180000::MObject)
Source: (0)
(22) section:offset 0001:00057F04 Address: 0x80058F04 Frame: 0xD0DFA4F0
Module: C:\ProgramData\Autodesk\ApplicationPlugins\3DxMaya\Contents\win64\2018\3DxMaya.mll (-exported-)
Location: uninitializePlugin + 0x1AB4 bytes
Decl: class Autodesk::Maya::OpenMaya20180000::MStatus uninitializePlugin(class Autodesk::Maya::OpenMaya20180000::MObject)
Source: (0)
(23) section:offset 0001:00058A8C Address: 0x80059A8C Frame: 0xD0DFA550
Module: C:\ProgramData\Autodesk\ApplicationPlugins\3DxMaya\Contents\win64\2018\3DxMaya.mll (-exported-)
Location: uninitializePlugin + 0x263C bytes
Decl: class Autodesk::Maya::OpenMaya20180000::MStatus uninitializePlugin(class Autodesk::Maya::OpenMaya20180000::MObject)
Source: (0)
(24) section:offset 0001:0003DF9F Address: 0x8003EF9F Frame: 0xD0DFA7B0
Module: C:\ProgramData\Autodesk\ApplicationPlugins\3DxMaya\Contents\win64\2018\3DxMaya.mll (-exported-)
Source: (0)
(25) section:offset 0001:00102718 Address: 0xFDE53718 Frame: 0xD0DFA850
Module: C:\Program Files\Autodesk\Maya2018\bin\OpenMaya.dll (-exported-)
Location: THclient::renderTileCallback + 0xAD48 bytes
Decl: protected: static void THclient::renderTileCallback(int,int,int,int,void const * ptr64)
Source: (0)
(26) section:offset 0001:000F5118 Address: 0xFDE46118 Frame: 0xD0DFA890
Module: C:\Program Files\Autodesk\Maya2018\bin\OpenMaya.dll (-exported-)
Location: THclient::userPeriodicCallback + 0x68 bytes
Decl: public: virtual void THclient::userPeriodicCallback(class TclientServer * ptr64,class TserverMsg const & ptr64)
Source: (0)
(27) section:offset 0001:000F5085 Address: 0xFDE46085 Frame: 0xD0DFA8C0
Module: C:\Program Files\Autodesk\Maya2018\bin\OpenMaya.dll (-exported-)
Location: THclient::userPeriodicCallbackCB + 0x45 bytes
Decl: public: static void THclient::userPeriodicCallbackCB(class Tclient * ptr64,class TclientServer * ptr64,class TserverMsg const & ptr64)
Source: (0)
(28) section:offset 0001:0009465D Address: 0x14BC565D Frame: 0xD0DFA900
Module: C:\Program Files\Autodesk\Maya2018\bin\Foundation.dll (-exported-)
Location: TglobalTimer::incrementOverhead + 0x42D bytes
Decl: public: static void TglobalTimer::incrementOverhead(double)
Source: (0)
(29) section:offset 0001:0008ED41 Address: 0x14BBFD41 Frame: 0xD0DFA9E0
Module: C:\Program Files\Autodesk\Maya2018\bin\Foundation.dll (-exported-)
Location: TclientServer::notifyClient + 0x1A1 bytes
Decl: protected: virtual void TclientServer::notifyClient(class Tclient * ptr64,class TserverMsg const & ptr64)
Source: (0)
(30) section:offset 0001:00038792 Address: 0x12009792 Frame: 0xD0DFAA50
Module: C:\Program Files\Autodesk\Maya2018\bin\ExtensionLayer.dll (-exported-)
Location: TperiodicServer::sendMessage + 0x52 bytes
Decl: public: void TperiodicServer::sendMessage(class Tclient * ptr64,float,float)
Source: (0)
(31) section:offset 0001:00038B46 Address: 0x12009B46 Frame: 0xD0DFAA80
Module: C:\Program Files\Autodesk\Maya2018\bin\ExtensionLayer.dll (-exported-)
Location: TperiodicServer::removeClientHook + 0x286 bytes
Decl: protected: virtual void TperiodicServer::removeClientHook(class Tclient * ptr64,class Tmetaclass * ptr64)
Source: (0)
(32) section:offset 0001:0003692A Address: 0x1200792A Frame: 0xD0DFAB50
Module: C:\Program Files\Autodesk\Maya2018\bin\ExtensionLayer.dll (-exported-)
Location: TeventHandler::doIdles + 0x10A bytes
Decl: public: static bool TeventHandler::doIdles(void)
Source: (0)
(33) section:offset 0001:00037CCD Address: 0x12008CCD Frame: 0xD0DFABA0
Module: C:\Program Files\Autodesk\Maya2018\bin\ExtensionLayer.dll (-exported-)
Location: TidleLicenseAction::doIdleAction + 0x5FD bytes
Decl: protected: virtual void TidleLicenseAction::doIdleAction(class Tevent const & ptr64)
Source: (0)
(34) section:offset 0001:001E0C68 Address: 0x66851C68 Frame: 0xD0DFAD40
Module: C:\Program Files\Autodesk\Maya2018\bin\Qt5Core.dll (-exported-)
Location: QObject::event + 0x68 bytes
Decl: public: virtual bool QObject::event(class QEvent * ptr64)
Source: (0)
(35) section:offset 0001:00016D32 Address: 0x66137D32 Frame: 0xD0DFAD70
Module: C:\Program Files\Autodesk\Maya2018\bin\Qt5Widgets.dll (-exported-)
Location: QApplicationPrivate::notify_helper + 0x112 bytes
Decl: public: bool QApplicationPrivate::notify_helper(class QObject * ptr64,class QEvent * ptr64)
Source: (0)
(36) section:offset 0001:00015C37 Address: 0x66136C37 Frame: 0xD0DFB490
Module: C:\Program Files\Autodesk\Maya2018\bin\Qt5Widgets.dll (-exported-)
Location: QApplication::notify + 0x1B37 bytes
Decl: public: virtual bool QApplication::notify(class QObject * ptr64,class QEvent * ptr64)
Source: (0)
(37) section:offset 0001:0001CB9B Address: 0x11FEDB9B Frame: 0xD0DFB560
Module: C:\Program Files\Autodesk\Maya2018\bin\ExtensionLayer.dll (-exported-)
Location: TwindowManager::windowPreferencesAreEnabled + 0x33B bytes
Decl: public: bool TwindowManager::windowPreferencesAreEnabled(void)
Source: (0)
(38) section:offset 0001:001BB9B9 Address: 0x6682C9B9 Frame: 0xD0DFB5E0
Module: C:\Program Files\Autodesk\Maya2018\bin\Qt5Core.dll (-exported-)
Location: QCoreApplication::notifyInternal2 + 0xB9 bytes
Decl: private: static bool QCoreApplication::notifyInternal2(class QObject * ptr64,class QEvent * ptr64)
Source: (0)
(39) section:offset 0001:00202A95 Address: 0x66873A95 Frame: 0xD0DFB650
Module: C:\Program Files\Autodesk\Maya2018\bin\Qt5Core.dll (-exported-)
Location: QEventDispatcherWin32::event + 0xE5 bytes
Decl: public: virtual bool QEventDispatcherWin32::event(class QEvent * ptr64)
Source: (0)
(40) section:offset 0001:00016D32 Address: 0x66137D32 Frame: 0xD0DFB680
Module: C:\Program Files\Autodesk\Maya2018\bin\Qt5Widgets.dll (-exported-)
Location: QApplicationPrivate::notify_helper + 0x112 bytes
Decl: public: bool QApplicationPrivate::notify_helper(class QObject * ptr64,class QEvent * ptr64)
Source: (0)
(41) section:offset 0001:00015C37 Address: 0x66136C37 Frame: 0xD0DFBDA0
Module: C:\Program Files\Autodesk\Maya2018\bin\Qt5Widgets.dll (-exported-)
Location: QApplication::notify + 0x1B37 bytes
Decl: public: virtual bool QApplication::notify(class QObject * ptr64,class QEvent * ptr64)
Source: (0)
(42) section:offset 0001:0001CB9B Address: 0x11FEDB9B Frame: 0xD0DFBE70
Module: C:\Program Files\Autodesk\Maya2018\bin\ExtensionLayer.dll (-exported-)
Location: TwindowManager::windowPreferencesAreEnabled + 0x33B bytes
Decl: public: bool TwindowManager::windowPreferencesAreEnabled(void)
Source: (0)
(43) section:offset 0001:001BB9B9 Address: 0x6682C9B9 Frame: 0xD0DFBEF0
Module: C:\Program Files\Autodesk\Maya2018\bin\Qt5Core.dll (-exported-)
Location: QCoreApplication::notifyInternal2 + 0xB9 bytes
Decl: private: static bool QCoreApplication::notifyInternal2(class QObject * ptr64,class QEvent * ptr64)
Source: (0)
(44) section:offset 0001:001BD69E Address: 0x6682E69E Frame: 0xD0DFBFA0
Module: C:\Program Files\Autodesk\Maya2018\bin\Qt5Core.dll (-exported-)
Location: QCoreApplicationPrivate::sendPostedEvents + 0x21E bytes
Decl: public: static void QCoreApplicationPrivate::sendPostedEvents(class QObject * ptr64,int,class QThreadData * ptr64)
Source: (0)
(45) section:offset 0001:0005739F Address: 0xFE7C839F Frame: 0xD0DFBFD0
Module: C:\Program Files\Autodesk\Maya2018\qt-plugins\platforms\qwindows.dll (-exported-)
Location: qt_plugin_query_metadata + 0x24DF bytes
Source: (0)
(46) section:offset 0001:00203D15 Address: 0x66874D15 Frame: 0xD0DFC0E0
Module: C:\Program Files\Autodesk\Maya2018\bin\Qt5Core.dll (-exported-)
Location: QEventDispatcherWin32::processEvents + 0xE15 bytes
Decl: public: virtual bool QEventDispatcherWin32::processEvents(class QFlags<enum QEventLoop::ProcessEventsFlag>)
Source: (0)
(47) section:offset 0001:0000A85D Address: 0x53D4B85D Frame: 0xD0DFC250
Module: C:\WINDOWS\System32\USER32.dll (-exported-)
Location: CallWindowProcW + 0x4DD bytes
Source: (0)
(48) section:offset 0001:0000A1EF Address: 0x53D4B1EF Frame: 0xD0DFC2D0
Module: C:\WINDOWS\System32\USER32.dll (-exported-)
Location: DispatchMessageW + 0x1AF bytes
Source: (0)
(49) section:offset 0001:00203446 Address: 0x66874446 Frame: 0xD0DFF670
Module: C:\Program Files\Autodesk\Maya2018\bin\Qt5Core.dll (-exported-)
Location: QEventDispatcherWin32::processEvents + 0x546 bytes
Decl: public: virtual bool QEventDispatcherWin32::processEvents(class QFlags<enum QEventLoop::ProcessEventsFlag>)
Source: (0)
(50) section:offset 0001:00057379 Address: 0xFE7C8379 Frame: 0xD0DFF6A0
Module: C:\Program Files\Autodesk\Maya2018\qt-plugins\platforms\qwindows.dll (-exported-)
Location: qt_plugin_query_metadata + 0x24B9 bytes
Source: (0)
(51) section:offset 0001:001B80E3 Address: 0x668290E3 Frame: 0xD0DFF720
Module: C:\Program Files\Autodesk\Maya2018\bin\Qt5Core.dll (-exported-)
Location: QEventLoop::exec + 0x1B3 bytes
Decl: public: int QEventLoop::exec(class QFlags<enum QEventLoop::ProcessEventsFlag>)
Source: (0)
(52) section:offset 0001:001BA757 Address: 0x6682B757 Frame: 0xD0DFF790
Module: C:\Program Files\Autodesk\Maya2018\bin\Qt5Core.dll (-exported-)
Location: QCoreApplication::exec + 0x147 bytes
Decl: public: static int QCoreApplication::exec(void)
Source: (0)
(53) section:offset 0001:00016EAE Address: 0x11FE7EAE Frame: 0xD0DFF880
Module: C:\Program Files\Autodesk\Maya2018\bin\ExtensionLayer.dll (-exported-)
Location: Tapplication::start + 0xCE bytes
Decl: public: void Tapplication::start(void)
Source: (0)
(54) section:offset 0001:000008DF Address: 0x3C1618DF Frame: 0xD0DFFA10
Module: C:\Program Files\Autodesk\Maya2018\bin\maya.exe (-exported-)
Source: (0)
(55) section:offset 0001:0002C1F4 Address: 0x3C18D1F4 Frame: 0xD0DFFAA0
Module: C:\Program Files\Autodesk\Maya2018\bin\maya.exe (-exported-)
Location: TiteratorWrapperBidir<TscenePartitions::ConstIteratorDescriptor,TiteratorWrapper<TscenePartitions::ConstIteratorDescriptor> >::operator= + 0x1CAE4 bytes
Source: (0)
(56) section:offset 0001:0002B16F Address: 0x3C18C16F Frame: 0xD0DFFAE0
Module: C:\Program Files\Autodesk\Maya2018\bin\maya.exe (-exported-)
Location: TiteratorWrapperBidir<TscenePartitions::ConstIteratorDescriptor,TiteratorWrapper<TscenePartitions::ConstIteratorDescriptor> >::operator= + 0x1BA5F bytes
Source: (0)
(57) section:offset 0001:00010FE4 Address: 0x52081FE4 Frame: 0xD0DFFB10
Module: C:\WINDOWS\System32\KERNEL32.DLL (-exported-)
Location: BaseThreadInitThunk + 0x14 bytes
Source: (0)
(58) section:offset 0001:0006DFC1 Address: 0x546FEFC1 Frame: 0xD0DFFB60
Module: C:\WINDOWS\SYSTEM32
tdll.dll (-exported-)
Location: RtlUserThreadStart + 0x21 bytes
Source: (0)
End of stack

//crash log file name = C:\Users\JOTARO~1\AppData\Local\Temp\MayaCrashLog180311.1319.log
//version = 18.0.0.5870
//cut = Mon 06/26/2017, 201706261620
//current scene = unDisclosed
//command history (most recent last):
//====================================================
//last tool: renderWindowSelectContextItem
//====================================================
//panel with focus: modelPanel4
//visible panels:
// modelPanel4 outlinerPanel1
//====================================================
//Memory usage:
// 28435.422 Mb Free Memory
// 32933.063 Mb Free Swap
// 1262.648 Mb Current

//====================================================

I state that I have never had this problem until the 2016 version, the problem occurs in the 2017 and 2018 versions.
I hope someone can help me, I have this problem for at least a year since the release of the 2017 version. I’ve already tried to uninstall and reinstall Maya, but the problem after a while occurs again. I also tried to delete the Maya Prefs folder but nothing the problem
remains, I also tried to do a windows registry cleanup but nothing to
do.

Thanls you all.


#2

Hello, I am having the same issue with DataModel.dll when using cmds.playblast on a mayapy env. Did you find any solutions ?

Thanks


#3

I had the same issue also when using the playblast command using mayabatch.

The issue came from maya using preferences from older versions.
Fixed it by deleting all preferences.