I made a giant big “oopsie” yesterday which resulted in Cinema 4D r19 and r20 to not being able to launch anymore. Don’t ask me what, I have no idea.
I still have the installers but the serials aren’t here. Maxon has discontinued the ePortfolio. Trying to contact them (create a ticket) results in a “email address is either reserved or not registered” error.
Reading the “What does it mean by my email address is reserved or not registered?” knowledge base article with all kinds of stuff that doesn’t help me at all, there is at the bottom this line: “If that fails to work, contact support.” Which… tada! trows me back to the beginning part with my email not being registered.
So I try to sign up for a new account, I already know whats going to happen but I’m optimistic, maybe it will work. Naah, nope! “UNEXPECTED ERROR
Oops!..Something went wrong. Please try again later or contact us if the problem persists.”
So anyone any idea how I can contact Maxon and request them politely if they are maybe willing to send an old fan of Cinema 4D his serials for r19 and 20?