Can't open ztl

#1

I have received a ztl from from an artist and I can’t open it in 4 or 4r4. Can anyone think of a reason that it can’t be opened? Are there some general things to check?

Sorry for the vagueness

#2

A few things come to mind.

One, it was made in a ZBrush version prior to 4, for instance I am often not able to open .ztls from versions before version 4 especially if they are very high poly. I have to save out low and high poly .objs and recreate the models the hard way.

Two, Sometimes if there are layers and/or very high poly models ZBrush will crash trying to open the files. Perhaps having the artist save at a lower resolution would help.

Three, perhaps it was made in a Mac or conversely a Windows version. One platform can’t open anothers .ztl. To swap files between platforms it needs to be saved as a .zpr which was only possible starting in version 4.

There are probably other reasons but that’s what comes to mind. Good luck.

#3

yup had that happen,
try compact memory before opening the file.

best i can tell you if all fails save and load as a .OBJ

#4

thanks dudes - trying the zpr option and sending the ztl to another artist to see if it’s just me.

otherwise will rebuild from objs

#5

Or it was saved in r5/r6. That would mean the file wouldn’t open in r4. Try updating to r6.

#6

cheers for the suggestion but it was a 4r2 file. I got another artist to save it as a zpr and it opened fine.

#7

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