C4D Customer Service has gotten weird

#21

And, just in case anyone’s wondering what that tweet was…

“U haVe been heard…”

Note the capped letters. :slight_smile:

#22

Isn’t this just old news dressed up as new news?

We were told after the R17 debacle that UV tools and body paint were being worked on only no one saw fit to release anything.

I never see messages like ‘OK we’ve heard you’ as anything other than disingenuous. Frankly, it would’ve been impossible for Maxon to be oblivious to the cacophony of requests for updated UV and painting tools over the years.

We’ve heard you…in this case translates as, we’ve finally got round to it. Nobody hold their breath though…

#23

Jeez, cheer up. Is there anything they could say on that front that would make you happy?

For my part I missed the significance of the capitalised letters and just thought Dave was getting down and funky with the kool Gen Y kidz by rocking some emoji speak. But if he’s hinting UV goodness then - just a hunch - you’ll be seeing something good on that front in the next update or so. Otherwise why hint at it right now?

The mind boggles at what sort of saucy memes they’ll be posting when they want to hint at updates to Bodypaint.

#24

Cynical marketing should be met with cynical responses.

Anyway, it’s high time I left this forum. Who do I contact to have this account closed?

#25

Don’t leave! You are actually very knowledgeable in C4D, and I’ve seen you help a lot of people on here. But I guess if you’re leaving C4D behind and moving on to greener pastures, I can understand why you’d want to just drop this forum.

Regarding the cynicism: It has literally been YEARS since Bodypaint and the dreaded UV tools have been left to rot. I understand the cynicism. I let my cynicism get the better of me when I started this thread, but I do think it’s interesting to hear about others’ situations and how they handle transitions like this, which is why I wanted to be open about it.

For what it’s worth, I asked about what my options were for perpetual and none were given. That doesn’t mean they don’t exist. I just think those days are basically over, and I’d have a steep price to pay to get R21 in perpetual form since I missed the MSA renewal - again, I think that’s really bad customer service, but their game, their rules.

Since I missed the MSA opportunity, my only real option to continue with C4D is through subscription. They do have a tolerable price for initiating a subscription if you missed the boat with an expired MSA.

I’m not posting it here because every case is different, and I don’t want to misinform.

#26

Haha, Dave’s four word good-news tweet counts as ‘cynical marketing’? Infograph, cheer up mate and then get over yourself while you do it, it’s nearly Christmas. Hopefully once you leave you’ll spare your next online haunt the moody bitter sulks you seem stuck on here.

#27

Very kind of you to say that but the more I read the BS from Maxon reps the more I’m becoming irritated by it. I can make a more positive contribution in the Blender community.

I’m sure I’m getting in the way of people like Sartana from helping with users’ technical questions. I have yet to see Sartana make a positive contribution so perhaps they’ll step up and stop shying away from making a positive contribution here.

Merry Xmas and have a prosperous new year everyone. If any of you do find yourselves getting all Blendercurious I’m Infograph on BlenderArtists, don’t be a stranger.

Cheers and bye. :beers:

#28

Not sure he’ll want me on there. Being all ‘mediocre’ and that.