3ds Max 2017 not importing CATproducts

#1

3ds Max 2017 SP3 isn’t importing CATproducts.

File > Import > Select file > Open.

Then an import settings dialog box pops up. (Side bar: I see this import settings dialog when I import CGR’s but I don’t recall seeing it for CATproducts).

01

I hit okay and … nothing. The dialog immediately blinks out and 3ds Max immediately goes back to a blank seen.

Usually there is a big dialog with progress bars.

02

But not now. It’s just… nothing.

Any pointers?