x particles/cycles forum log-in


#1

I am having trouble login in to the insydiums forums.
Probably have my password wrong, but resetting the password button does not help me.
I get the message : ‘email sent’ but nothing in my inbox or other boxes.
Contact the administrator button doesn’t seem to work.


#2

Please use our tech support:

https://insydium.ltd/contact/technical-enquiry/

We can’t help with login information in a public forum.

Thanks.


#3

Thanks, just did.


#4

Dear David,

Something else I can do, somehow I don’t receive anything also after using you sugestion?
Something seems broken but I don’t know if it’s me or something else.

Regards, Robert


#5

Please try an alternative e-mail address, possibly a spam filter or ISP block. Unfortunately sometimes this happens and is beyond our control. I can verify you had a ticket come in and a reply at Thu, 19 Apr 2018 19:21:33. Possible this is also why you are not getting the password reset e-mails.


#6

Excellent, it indeed seemed to be the blocking of my email adres.
Solved now…
Many thanks, Robert