what the heck is going on with HASH


#361

Originally posted by davef
I think hash could make the price of AM $500 or $600 easy and still get the home user today. I mean what else are they going to use. TS is like $600 and have a huge user base and most of them are home user’s. I would pay that for AM if they would just fix all the stuff we are talking about on here.

I wish it was still entry priced at $695 like it was back in v2. That was back in the days of more intelligent discussions on the old AOL and CompuServe message boards.

Not taking away from any discussions here, mind you…


#362

Originally posted by Amanda
[B]
I still think that for $199, A:M is pretty impressive. Even if all it does is help someone get up to speed enough to figure out what will really do the job they need, that seems worthwhile. Look at the A:M veterans here who’ve moved on to other packages: A:M got them started. Could that have happened if they’d had to buy Maya a few years back (when it was a lot more expensive)? Seems unlikely.

[/B]

I agree. The potential is awesome and I think that’s part of the reason there is such passion for it here where with other software, people would have completely given up and left. That’s probably one of the reasons I’ve hung in with it. Of course there are those who just want to get their money’s worth and I can’t fault them. I can’t fault those who’ve moved on to other packages as well.


#363

Originally posted by Kevin Sanderson
Arthur Walasek responded:

[QUOTE]
If a program crashes, its the program’s fault. Pretty much all the time. period. There is absolutely no reason for a crash. In any program. You can check return values when allocating memory, check and validate memory contents when accessing memory, check drivers, etc. IT CAN BE AVOIDED.

Oh, really. Wish more software companies hired you.
[/QUOTE]

And so do I! :thumbsup: (and I’m not ironic…)

According to most of the crash descriptions, A:M probably suffers from memory leaks. Knowing how to avoid memory leaks is indeed a noble art, unknown to but a few brave souls. A pity! however, since the art is as easy to adopt as is it noble.
Most software companies would benefit from thinking on this at the planning of a software project. When the program is already written it is anything but simple to correct it.

My own experience is from the defence industry and it’s needless to say that software instability is not even an option there
:wink:

The rumour has it that Microsoft products are more buggy than, for instance, Linux. I’d like to stress that this is nothing more than just a rumour. The number of users, finding bugs, constitutes the difference, rather.

:lightbulb Memory Handling Quick Start Tutorial:lightbulb

In c++ this is what to think about:
[list=1]
[li] Never dynamically allocate new memory outside a class.
[/li][li] Always use a class to control the memory lifetime. If you thoroughly debug the memory allocation and deallocation in the constructor and destructor of the class, you will never have to worry about it again.
[/li][li] Do use containers (e.g. std::vector<>) from the standard library instead of using dynamic arrays
[/li][li] In general, avoid C-style programming in C++. Think OOP!
[/li][/list=1]

Sincerely,
/K.T.


#364

Originally posted by Kentaurus
[B]Oh, really. Wish more software companies hired you.

In c++ this is what to think about:
[list=1]
[li] Never dynamically allocate new memory outside a class.
[/li][li] Always use a class to control the memory lifetime. If you thoroughly debug the memory allocation and deallocation in the constructor and destructor of the class, you will never have to worry about it again.
[/li][li] Do use containers (e.g. std::vector<>) from the standard library instead of using dynamic arrays
[/li][li] In general, avoid C-style programming in C++. Think OOP!
[/li][/list=1]

Sincerely,
/K.T. [/B][/QUOTE]

What are your thoughts on dealing with memory ownership and instances of classes? (i.e. who owns a collection of objects and determines their death). What about objects that need to be referenced by more than one due to memory savings… use a smart ptr? Any techniques for avoiding “dangling” smart_ptrs? (i.e. someone is still referencing those instances so instead of going away, they hang around creating a “java memory leak”)

  • Raist

PS: I tried to e-mail you directly but apparently your profile settings don’t allow so. You can e-mail me at:

raist3d@hotmail.com


#365

Originally posted by Kevin Sanderson
I agree. The potential is awesome and I think that’s part of the reason there is such passion for it here where with other software, people would have completely given up and left.

Actually, i don’t think the potential is awesome. i think that the potential is reasonably good, but that it’s not going to ever be a serious production tool.

A:M is a great intro/hobby product, at a great price point. But it’s not a competitor to Maya or Messiah. Not because of features–A:M has never been short on features. Not because of customer loyalty–A:M has never been short of that, and even many detractors sound more like jilted lovers than enemies ;-). Rather, A:M is limited by the bandwidth and resources of the organization that develops it.

Amanda Walker


#366

I wish I had read this thread before I had shelled out the money for AM. I can’t afford the expensive programs, so I was delighted to find AM for only $300. I’ve had quite a few problems with it. Like an uninformed newbie I sent an email to Hash to ask about the fact that I had just bought version 9.5 in December and a new version came out in January. I felt a little cheated. I wanted to know if the update posted on their web site was a true update or if I had to buy the update. I never got an answer!:thumbsdow

Now I read about all of the trouble others are having an I don’t feel like a loner any more. I do hope that they get themselves straightened out. Us poor people need to have our fun too.

L. Hawk


#367

Dont feel too bad. As you bought in December you should actually have bought AM2003. You should have a CD should have a little Gnome sniffing a flower on it.
On that CD is V95 but it allows you to download V10, which by all accounts is much better than 9.5
Just head on over to:

http://www.hash.com/support/updates.asp

The “manual” you recieved is for the older version as there is no v10 one. (Don’t get me started about that!)


#368

Thanks for the info. I figured that much out on my own. (By trial and error! No thanks to Hash.) My gripe is I got no response from Hash.

I also have AIST’s Move 3D. (A slightly cut down verson of Realsoft 3D) I got it for $99 They are having a sale, if you buy one of their other products. I had a question for them and got a response from them the next day.

If Hash is so unresponsive to their customers it’s a wonder they have been going for as long as they have. :surprised

L. Hawk


#369

P.S. You have to call AIST on their order phone line to get the sale price. The number is 1-866-924-2678 Ext. 101 (This is the extention for Keith, who was very helpful and a great guy.

L.H.


#370

Originally posted by Squeakypics
Dont feel too bad. As you bought in December you should actually have bought AM2003. You should have a CD should have a little Gnome sniffing a flower on it.
On that CD is V95 but it allows you to download V10, which by all accounts is much better than 9.5

Yes, he is right. If you got the 2003 disc you should be good for a bunch of updates for the rest of this year. You could have been as unlucky as some of us who bought a few months earlier and are stuck out in the cold with v9.5, no manual and no chance of a working program.

Yes I know, “let it go”, but I can’t!

artfan1


#371

Lets hope that Hash is reading this and sees how ripped off we all feel.


#372

Originally posted by Squeakypics
Lets hope that Hash is reading this and sees how ripped off we all feel.

Sigh. But we don’t all feel ripped off. I’ve gotten more than my money’s worth out of A:M. Heck, it’s worth a couple hundred bucks just as a texture tool.

Amanda Walker


#373

Don’t get me wrong. I like the program a lot. I was just P.O.ed
at the lack of tech support.

The program is great for a home user like me. The main trouble I have with crashing is trying to use third party plugins.

L Hawk


#374

Originally posted by Amanda
[B]Sigh. But we don’t all feel ripped off. I’ve gotten more than my money’s worth out of A:M. Heck, it’s worth a couple hundred bucks just as a texture tool.

Amanda Walker [/B]

What version did you buy? Do you have v9.5 only? What platform do you run it on? I paid $300, not $200 and it won’t run on my Mac. My Mac is a newer model. I am sure there are exceptions but for me, I am not too happy.

artfan1


#375

Originally posted by Amanda
[B]

A:M is a great intro/hobby product, at a great price point. But it’s not a competitor to Maya or Messiah. Not because of features–A:M has never been short on features. Not because of customer loyalty–A:M has never been short of that, and even many detractors sound more like jilted lovers than enemies ;-).

Amanda Walker [/B]

Amanda, that’s pretty funny!

OK, I’ll notch it down from awesome. :slight_smile:


#376

Originally posted by artfan1
What version did you buy? Do you have v9.5 only? What platform do you run it on?

I bought 2000 for $199 and a 3-machine NetRender license for 2001 for $150. I’m currently using v8.5p+. 9.0 looked promising, but the first rev after a major rewrite is always risky, so I didn’t bother with 9.x. I am getting ready to upgrade my NetRender license to 2003, though.

I use it on a PC, but I was encouraged to see a MacOS X version up and limping at MacWorld. I’m pretty platform-agnostic, though I’d enjoy being able to run A:M on my PowerBook.

Amanda Walker


#377

Don’t get me wrong. I love AM but when I buy any piece of software I expect to get something that works as advertised and with a halfway decent manual from it’s makers telling me how to make it go whether it is $30 or $3000.


#378

Originally posted by Amanda
[B]I bought 2000 for $199 and a 3-machine NetRender license for 2001 for $150. I’m currently using v8.5p+. 9.0 looked promising, but the first rev after a major rewrite is always risky, so I didn’t bother with 9.x. I am getting ready to upgrade my NetRender license to 2003, though.

I use it on a PC, but I was encouraged to see a MacOS X version up and limping at MacWorld. I’m pretty platform-agnostic, though I’d enjoy being able to run A:M on my PowerBook.

Amanda Walker [/B]

Thanks for the answer. This proves my point a little more too. The “exception” I was refering to earlier was v8.5. It seems that most that say they are happy are still using the old 8.5. A few have mentioned that v10 is better. But, the reason I feel ripped off is because I started with the 2002 disc and it never worked. Now, I must pay another $99 + $10 shipping to see if v10 might work. And, I have moved over to OSX so I would have to run it in Classic which I hear is slow. If the 2003 disc was already OSX I would pay the $99 now just for that. It would be fare then. But to pay to see if v10 might work, and maybe someday, OSX will be out. I am guessing that about December, OSX will come out and I will then have to pay another $99 + $10 shipping to get the 2004 disc and this will start all over again. OSX is what, a couple years old now?

Ok, I am going to go listen to some Pink Floyd and calm down now.

artfan1


#379

Originally posted by Amanda
[B]I bought 2000 for $199 and a 3-machine NetRender license for 2001 for $150. I’m currently using v8.5p+. 9.0 looked promising, but the first rev after a major rewrite is always risky, so I didn’t bother with 9.x. I am getting ready to upgrade my NetRender license to 2003, though.

I use it on a PC, but I was encouraged to see a MacOS X version up and limping at MacWorld. I’m pretty platform-agnostic, though I’d enjoy being able to run A:M on my PowerBook.

Amanda Walker [/B]

Thanks for the answer. This proves my point a little more too. The “exception” I was refering to earlier was v8.5. It seems that most that say they are happy are still using the old 8.5. A few have mentioned that v10 is better. But, the reason I feel ripped off is because I started with the 2002 disc and it never worked. Now, I must pay another $99 + $10 shipping to see if v10 might work. And, I have moved over to OSX so I would have to run it in Classic which I hear is slow. If the 2003 disc was already OSX I would pay the $99 now just for that. It would be fare then. But to pay to see if v10 might work, and maybe someday, OSX will be out. I am guessing that about December, OSX will come out and I will then have to pay another $99 + $10 shipping to get the 2004 disc and this will start all over again. OSX is what, a couple years old now?

Ok, I am going to go listen to some Pink Floyd and calm down now.

artfan1


#380

Originally posted by Squeakypics
Don’t get me wrong. I love AM but when I buy any piece of software I expect to get something that works as advertised and with a halfway decent manual from it’s makers telling me how to make it go whether it is $30 or $3000.

I must just be more cynical, then. After all, even Microsoft can’t make software that works as advertised with a decent manual. In my experience, that’s the exception, not the rule.

But as long as we’re using that as a yardstick…so far the only 3D packages I’ve found that really work as advertised with a good UI and manual are Rhino and Lightscape. They’re modeling & rendering only, though (in Lightscape’s case, just rendering), no (real) animation features. But for what they do, they wipe the floor with everything else on the market.

Arguably, they are closer to CAD tools than to art tools.

Amanda Walker