quote================================
Dear Customers;
Concerning the recent events on the mailing list. I want to personally
thank those of you who publicly and privately contacted us with hundreds of
calls and emails affirming your support. It is gratifying to know just how
many A:M users really appreciate the commitment we’ve made to you. I
especially want to thank those brave souls who risk their own reputations
arguing for us in the hate forums - I owe you all a beer or a feature,
whichever you want".
End quote=============================
Martin you have missed the point as well as you miss fixing bugs. The point
of all us religious zealots, evil mofos and former AM users posting to the email list that
we have now got booted from is because we liked AM and wanted it to become
the app it should be and work the way you say it works.
Nobody has risked there
reputations arguing for hash anyone that is know in the hash community is still well
respected like the fine folks at Eggington and Victor and everyone else. The reason
there are “Hate forums” is because you at hash have forced us to go to other platforms
and it is nice to see people able to talk and ask questions without the fear of being booted
because we speak the truth and AM.
One more time so you might get it, WE WANT AM TO BE THE APP IT SHOULD BE
AND CAN BE.
quote========================================
As for our detractors, they fall into three categories:
Religious zealots for other software - I have no argument with their
choice or stance.
Truly evil mofos - hell awaits them.
Former A:M users - I hope their outbursts are cathartic. A:M
generates loyalty and commitment in its adherents. Sometimes, when life and
career goals force changes in allegiance, the artist backlashes. I don’t
hold it against them. Eventually, I want them to think of A:M like they do
their first bicycle: with fondness and respect, and then pass it on to
someone who needs it".
End quote=======================================
AM generates loyalty and commitment by kicking people off the email list and
trapping people into buy an upgrade each and every year for software that never
works the way you say it should. I don’t want to think of AM as my old broken bicycle
that don’t work the way it once did I want to think of it as a bright shinny streamline
machine that is fast and looks good.
quote====================================
For now, our primary focus will remain on stability, as it has been for over
a year, and any true errors in the renderer are always immediately
addressed. As a quick explanation, when we “release” a version number, we
try not to work on that code base again, even to fix bugs, because any
changes always cause changes, and users would rather “release” software
remain consistent, even with known errors. All of our major changes go into
the next version, so if you lobby to have something changed, look for it in
the current Alpha/Beta".
End quote=========================================
What about all of us that have version 9 and 9.5 with all the bugs still in there? are
we all SOL? The out cry on the list is telling you that your explanation about released version
is wrong and people feel like they are getting ripped off. If you fix it in the next release
(that we have to pay another $99 for) and changes cause changes is it not causing changes in that too.
JUST FIX THE VERSION WE HAVE so you don’t have to keep putting it off till the next version.
quote==========================================
So, if your goals continue to be making your own art and telling your own
story, we are there for you."
End quote=======================================
They are and always have been but you are not there for us by kicking us off the list and
making us pay for the next version to get bugs fixed in the one we have.
When will hash wake up and see the big picture? We like AM and still think the animation tools
are great but you are not seeing the point. The users want the modeling tools to be improved and the
world class renderer brought up to par with other renderers. If that means no next version for the next year
so what. We don’t want to be kicked from the list for asking about a bug because HASH say its our computer
or we don’t get a reply at all. We don’t want to pay so we can be beta testers for the next release when the bugs in
the version we have are not fixed yet.
quote=======================
Thanks again for being there for us.
Sincerely,
Martin Hash
p.s. Ken promises not to make any more provocative statements on the mailing list."
Looks prommising".
End quote=============================
Only looks promising if HASH sends out an email saying
WE UNDERSTAND WHAT YOU ARE SAYING AND WE WILL FIX IT BEFORE WE RELEASE
THE NEXT VERSION. Also all of you that have been treated badly please stand by and
see if we do what we say we will do.
I still like AM though and I hope it gets better!