Sugar cookie for who can figure this dual display issue out...

#1

This is so bizarre. When I ever I run P11(I think this is going on in P10 too?) w/ the OS X (snow leopard, 10.6.2 on quad core Intel Xeon Mac Pro, 10 GB of RAM) menu bar on my Eizo(making it the main display), and the Apple Cinema display left as the #2 monitor, I get very annoying brush cursor artifcats left randomly on the Eizo screen after strokes. One cannot predict when the cursor will leave it’s gray “marks”, but it will do it, sometimes 5 strokes in a row, sometimes after 15 strokes or so? If I move my brush back over them, or change the image percantage view, they vanish, obviously new ones coming back, as I work.

However I put the OS menu bar on the AC display, yet work back on the Eizo, this does NOT happen. No cursor artifacts. Well, at least I can summon the issue

The reason I am doing this is Snow Leopard has bad color issues w/ dual displays (well documented, much to Photoshop CS4 users frustrations, and mine). Apple needs to fix it… but for me to see the right color on the Eizo(this is my main color and superior display), it needs to be the main monitor(menu bar) in 10.6.2.

So, you can see my trap - Accurate color, or annoying cursor artifacts left on the screen (sorry, it really bugs me as I work) as I work in Painter.

Attempted fixes: Trashed all of Painter’s prefs, all of Wacom’s Intuos 4(latest driver) prefs and software, switched plug ins on the back of the mac for the displays(lots of restarts), ran cache cleaning Cocktail and DiskWarrior, etc. – no change, as I can duplicate the issue w/ the above set up. A sidebar or maybe be very related note: I have an iMac w/ max amount of ram (model not very old – maybe 1 or 2 old) and I have had a long standing issue working on the iMacs we have had w/ this brush cursor artifact problem (in Leopard and Snow Leopard). I am on one monitor w/ the iMac, so you know here the menu bar is…hmmmmmmmm…?

Thanks!, T

#2

not quite up my alley, but…

It sounds like a video card/driver problem with cursor overlay modes. But you don’t complain about it anywhere else. So maybe painter is doing its own cursor management or just doing something special and rare; so maybe a bitblit bug again in video card. Two more things I can think of for you to try (but I’m not hopeful)

Latest drivers for your video card (drop them aline while you’re at it, see if other people have had the issue)

Does Painter offer different cursor types like PShop does? I only remember it offering slighty different kinds of arrow and angle. But is you can switch from “picture of brush” to “precision crosshair” maybe that helps.

#3

I really don’t paint much in PS, but , right, the cursor artifacts are not left behind in any other movements on my mac. Half of my issue is shared by ALL mac users w/ dual displays, snow leopard and apps like PS CS4 and Painter. Colors are off on images in the 2nd monitor. Right now Open GL has to be unchecked in PS or BOTH monitors colors are bad. This is all over the Adobe forums. Adobe has spoken and said Snow Leopard broke what was working just fine in Leopard (unfortunately I have been on SL too long and am not reverting). The other half of my issue somehow is the quirks in Painter that we all know and love. Yes, I early on tried changing cursor shapes, etc. No luck. OS updates include any card driver updates. Mac folks pretty much don’t touch that stuff, until software update tells us too.

Good suggestions Grhun. I was hoping someone out there had a slick workaround, in the face of hopes that 10.3.6 will fix this “stuff”

#4

Ha! Guess what stops it… I tried it on a lark, it’s like two negatives equal a positive:

I click on the dreaded pref “Enhanced Brush Ghosting”, turning it on, and wa la, no more cursor artifacts.

I don’t like this feature as it’s distracting (and of course known to slow down painter, so far I saw no slow down in P11 w/ the update patch), also I find the cursor not as visually accurate to the brush size as normal brush ghosting. I do need even the basic ghost brushing, as I do not like working “blindly” on my brush size, as somebody suggested turning it of all together.

Go figure.

T

#5

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