Software difficulties - Need help



I’m trying to use the Corel Painter 2019. Originally it started from slow brush strokes, then I tried to adjust the preference setting to adjust the processing power. But now I’m stuck in the loop of not responding in the software. I tried to both repair, and tried to unistall & reinstalled the software but it is stuck in not responding. I’m currently using Windows 10.


Will try to get you help to see if this is a known issue or bug. In the meantime if anyone has experienced this they may be able to help.