This problem comes from the fact that actually not every user can make his own opinions about an app easily and in a short time. every app is good, if you know how to use it efficiently.Now, this requires some time indeed.
the question is : how much time u need to learn it? how much efforts?. if time is not so huge and efforts are not very huge as well,compared to another app, then, the app is more user friendly, at least in some areas, or at least suits you better.
that’s why often people tend to ask expert users what they think.thewy believe all good users can give them a corect and balanced answer. but often, even experts are biased as well, because they know really well one app.the one they like.
the answer try the apps by your own is good, but some honest advice not based on software wars can be better sometimes.
Incidentally, a good thing luxology use to say is that they want to listen their customers, so that the app, will evolve following their indications. also they tend to say that ergonomics and ease of use are very important. learning curve too.
This is true and a good thing to hear, that’s why i hope they’ll develop more and more with the animator in mind.