Photoshop crashes when opening image.


#1

Photoshop crashes instantly whenever I try to open any image.
Here are the details:

Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 11.0.0.0
Application Timestamp: 48d38aa7
Fault Module Name: Photoshop.exe
Fault Module Version: 11.0.0.0
Fault Module Timestamp: 48d38aa7
Exception Code: c0000005
Exception Offset: 00000000011ad265
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: cf0a
Additional Information 2: 91323ac01aeaeaca4919ae133df64e24
Additional Information 3: f047
Additional Information 4: b1d480598014de282e8e2403cfc05abb

THISalso happened immediately after it, I think it’s pretty funny (that was taken when writing this).


#2

Contact Adobe support, or try reinstalling the software, I guess.


#3

There’s a newer version of Photoshop CS4 available.


#4

If you haven’t done so already. Go download the new PS CS4 off Adobe’s site. If you bought it, you can simply reenter your serial number again. Or just run the trial. But judging from the error message, it is a fault with the software and not your system.


#5

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