As promised an update.
Like I wrote before, I didn’t create the OP for any special treatment. Just to see if I was alone in this boat, which I was not, and if there was a way around this.
So, I just made the bank agreements to pay Design Express.
I was called by them last Thursday, while I was sick as a wet noodle. Because of the stress from this hassle, my kidneys have gone into their ‘protest mode’, which means that I am currently “enjoying” one of my kidney-infections.
Someone from Design Express told me on the phone that they couldn’t do anything for me, and I had to pay or expect collection agencies at my door. Design Express however, did offered me to let me pay the invoice in terms.
Still “can not do anything” is nonsense of course. I did not ask them to break off the launch of a commercial rocket. All they had to do was extend my time to follow the notorious ‘small print’ that came with the invoice.
In the case of Design Express, this small print comes in a font 9, light gray. Not in bold or italic (as in - this is not important). Just a small line with the text: 'Invoices, not protested in writing within eight (8) days of receipt are deemed to have been accepted. "
The part I missed.
I had some contact with the new CEO of Maxon prior to last Thursday. He comes across as a sincere, good person and he’s really enthusiastic about the upcoming new features for C4D.
Of course while my ‘mishap’ with the invoice from Design Express happened, their partnership with Maxon broke off. So there was that too.
I have learned from this to be extremely careful with ‘silently’ extending contracts. MSA’s such as Design Express carries, and the minified, fine, very fine, print companies like this have, and almost hide.
Companies who eagerly remind you of outstanding invoices, but, at the expense of that same customer, neglect to remind that customer that you are working on an automatic silent renewal contract with them.
Anyway, time to move on. I’m a little bit, ‘sick of it’.