Maya 2018 not opening (holds on loading)


#1

Hello,

I’ve been using Maya 2017 (student version) until now, and I didn’t have any problem with it. Then I installed Maya 2018 like a week ago (I have to use that version) and when I double click on it, it shows the “loading” window and it stays like that. The thing is that that doesn’t happen always, I would say 50% of the times I try to launch it.

I have windows 10, i7, 16GB of ram, and two graphic cards (Intel hd graphics 630 and Nvidia GTX 1060). I already tried unistalling (both versions) and reinstalling only the 2018 version. I tried updating the graphic cards drivers, uninstalling and reinstalling manually Microsoft Visual C++ libraries… but none of that is working…
It also shows me this message when it manages to launch properly.

00:00:00 818MB WARNING | node “MayaMultiplyDivide” is already installed
00:00:00 818MB WARNING | node “MayaClamp” is already installed
00:00:00 818MB WARNING | node “MayaGammaCorrect” is already installed
00:00:00 818MB WARNING | node “MayaCondition” is already installed
00:00:00 818MB WARNING | node “MayaReverse” is already installed

Any idea of what could be the problem?

Thank you very much.


#2

First thing you should try is renaming the C:\Users<USER>\Documents\maya\2018\ folder. (just name it 2018x) Maya will recreate it with default settings when started. Don’t copy preferences if asked.


#3

Hi fleabay, thanks for answering. I just tried that but Maya still doesn’t start.