You mostly hide it pretty well by my standards
but yeah, I see it and share it.
It’s a liberty to fail to offer a key service and shunt support responsibility onto the very users who are experiencing the problems. There’s a thread going on at Painter Factory (as most will know) where people are spending literally days of their time trying to figure out a major bug that stops Painter from loading. And Corel’s input? Nothing whatsoever. And that’s one thread from many.
Corel either don’t realise or don’t care what’s happening to their user-base. I doubt there was anyone as pro-Painter as I was but the fiasco with P11 made me realise that Painter as a product was not bullet-proof and that relying on it - especially for a career - was no longer viable.
This was quite scary because at the time I didn’t know of anything that could replace Painter. Of course, now I do, but I know some people still need Painter and it’s sad to see them receiving no support from Corel. I think the situation is so grave that if Corel release P12 to the same shoddy standards as P11 then that will be the end of Painter. And if the bugs aren’t sorted in 11 then 12 will need to be a rewrite.
When I type something like that I’m always tempted to list the bugs and enhancements that Corel need to address in order to sort this out, otherwise it appears I’m just finding fault without making suggestions. Then I remind myself, what’s the point? I’ve posted them for years and not one has been implemented or specifically acknowledged.





