I think Baron can tell you how frustrated I am when I’m at the Painter Factory forums awaiting a response from Corel. It’s like you’re told to go there as a customer, receive no service and people who don’t understand the issue and its seriousness if you got a deadline to make.
I think the whole idea of redirecting customers to an independent forum for support on their own product is a joke in itself… it’s laughable, Corel’s business tactics and customer support, or there lack of, is severely outdated and primitive, especially when a vast majority of users have the internet, making customer support easier than ever, yet they seem to fail so badly at it.
I’m also really disappointed with the treatment of Corel Sketchpad. Not only is it expensive, but if you got it as part of the package with the intuos4 and tried the download previously, there still isn’t a working solution (for windows users, you can’t instal the program because it’s detecting the trial install). Wacom and Corel are both pointing fingers at each other, and the customer is left in the middle.
Sketchpad is a joke, Corel have just tried to cash in on an increasingly popular sketching software trend (if you will) with the likes of Sketchbook Pro and Art Rage increasing in popularity.
In comparison with the aforementioned packages, Sketchpad is slow, heavy and for a ‘hey get your ideas out quick!’ idealogy completely unusable because it is so laggy. Although, the GUI is quite attractive, shame P11 didn’t have such an attractive one, could have balanced out with the shit they did wrong.
But yeah, Sketchpad just doesn’t offer the same streamlined and simplistic approach to sketching while programs like Art Rage and Sketchbook Pro do.
but yeah, I see it and share it.



