Has anyone purchased a very poor quality DVD tutorial from Gnomon Workshops? I just received Ryan Church’s V4 DVD and was extremely disappointed. It’s so blurry as to be almost useless. And apparently, Gnomon Worksop thinks so too as their reply to me about the quality just states “it’s one of our older DVDs.” I was not offered a refund or exchange.
Mr Church’s digital work is among the best for sure. But, anyone interested in low quality tutorials certainly isn’t being well served - at $60 apiece.
I bought another artist’s tutorial as well and it’s super quality. But I won’t buy from these folks again having now been burned with no recourse.
I was just curious if any else has had this experience with Gnomon.