Frequently Asked Questions


#377

Thanks for the quick reply!

All I needed to know. :thumbsup:


#378

Hello Leonard,
In a previous post you asked that anyone who had not received their XSI license to contact you. I have done so and not recieved any word back. Not even to acknowledge that you received my email. Same for a follow up email. I was also the fellow that emailed you earlier to let you know that for some reason I was no longer receiving any emails from Softimage as to the status of licenses or anything else as I was worried that there was an unknown (to me) problem with my account. I was wondering if all the licenses to be distributed have been? Can you verify for me that you have recieved my name on the list from CG Society that I qualify for a license and if not who do I have to contact to solve this matter.

Thank You,
Brian


#379

A Big thank you again. I did not knew that rigging and envelopes could be that fun. :slight_smile:


#380

Quote:
Originally Posted by Leonard
Unfortunately no. The contest was for XSI 6.5 – note that we only “announced” XSI 7 today and it is not actually ready to ship until later this quarter. We are, however, eager to sponsor another Challenge with CGSociety and will provide XSI 7 in the next Challenge. So as long as CGSociety is willing and you’re set to participate, you’re good with XSI 7.

In the meantime, I trust you’ll enjoy XSI 6.5. We’re working hard to get XSI 7 shipped and a downloadable trial version out.

Best,

Leo

Hello Leonard,
In a previous post you asked that anyone who had not received their XSI license to contact you. I have done so and not recieved any word back. Not even to acknowledge that you received my email. Same for a follow up email. I was also the fellow that emailed you earlier to let you know that for some reason I was no longer receiving any emails from Softimage as to the status of licenses or anything else as I was worried that there was an unknown (to me) problem with my account. I was wondering if all the licenses to be distributed have been? Can you verify for me that you have recieved my name on the list from CG Society that I qualify for a license and if not who do I have to contact to solve this matter.

Thank You,
Brian

Hi Brian
No reply to me or the follow up email I sent .

Barry


#381

Brian and Barry – I received your emails on Friday morning and forward it on to have licenses sent to you. Unfortunately, that was the worst possible day as it was the last working day before XSI 7 was announced as we were all frantic that day. Although Christine is extremely efficient in these matters, I can totally understand and empathize if these two licenses fell off her To Do list that day.

Please give Christine a day to catch up. Things are really insane at the moment due to the XSI 7 announce and upcoming events. Christine was here up till past 1am last night helping to get ready for the launch and she worked practically all weekend.

As soon as you receive the license and are up and running, we’d appreciatei if you could post here.

Thanks!!

Leo


#382

:slight_smile: Just wanted to say thanks to you Softimage folks for offering this prize to us for completing the challenge - it certainly made me pull my finger out and get something submitted.

Got my license no problems - many thanks!

B


#383

I didn t recive feetback from license.I got an user and password from Softimage site.But when I make the steps to activate the license,doesn t do anything.Also i dont have any errors display.Just didn t do anything.

Thanks!


#384

Please email license@softimage.com for technical issues - they can help you! There’s not much I can do here.

Thanks,

Leo


#385

Hi guys

Just an update for those who were supposed to receive XSI licenses but didn’t. Christine confirmed that emails were sent – yet some people are complaining that they didn’t receive their licenses.

Please check your spam filters for emails from @softimage.com

Barry and Brian – Christine says that the emails were sent to you guys but for whatever reason the emails didn’t get to you. She is going to resend again.

Leo


#386

I recieved the email, and everything is running fine. My only doubt is about this upcoming version of XSI 7 … we’ll be able to update to the new version?


#387

Sorry, Leonard already answer my question …:blush:


#388

I check my spam folder regularly and didn’t spot it there. The resend just showed up though. Thanks for all your patience and getting on to this for me.

BTW. I had a look at some of the XSI 7 movies and info. Absolutely awesome stuff!!!


#389

I check my spam folder regularly and didn’t spot it there. The resend just showed up though. Thanks for all your patience Now the fun begins Thanks Leo and [font=Arial]Diana[/font]
[font=Arial] All the Best Barry[/font]


#390

When will be the winners contacted about the prizes delivery?


#391

Winners should be contacted within the next week, I’d imagine (if they haven’t been already).

The person heading up the Prize contacts is our wonderful Advertising Manager, Scott Stahley. (He’s also the guy who has the job of convincing sponsors that the CGChallenge winners deserve such awesome prizes in the first place :)). If any winners have any doubts or concerns, drop him a line at scott@ballisticmedia.net. (Make sure to include all of your details).


#392

Thank you. :slight_smile:


#393

Where can we now download XSI. The download page has gone now that 7 is released, and it is not listed in the Older Versions section.

Also, being the student/teacher version, is it possible to purchase maintenance? I’ve E-mailed sails at Softimage, but not had any reply.

Thanks for any help.

Simon


#394

Hey all,
Congrats to all the winners and contestants.
Any word on when the next challenge is?


#395

Any word on when the next challenge is?

Soon I hope :slight_smile:


#396

Yeah, a new one would be nice, but I can’t even begin to imagine the work load that lies behind these challenges.
I havn’t been participating in the latest, but they are so inspirational to follow. I love how open they are. They really gives a unique view behind the scenes of some great pieces.

Traditionally it seems like there are 4-5 month between the challenges, and it’s been something like 3 month since Uplift :slight_smile: - so maybe :stuck_out_tongue: