Crash crash crash, all day long.

#1

Crash crash crash while i sing this song.

lets have an overview of messiah crashing.

Load object sequence and scrub past its range… check.

Hit render and cancel while emitting photons… check.

Randomly crash after render… check.

Connecting/disconnecting nodes… check!

Select render animation, hit render… check!

Random crash for for no good reason… check!

Over the last 2 days, i crashed at least 20 times.

Currently i cannot render out my sequence!!! everytime i hit render scene, it just crashes.

WTF… all this work and now i cant even render???

ok great, it renders fine with f10 but not with the render button go figure.

#2

stooch what happens when you try to render a sequence in a new scene? What happens if you simplify the scene? Or turn off photon mapping (which used to run out of ram and crash a lot)? Random crashes… dunno.

#3

it renders fine when I press f10.

it will always crash when i press the render button in output tab…

#4

Have you e-mailed messiah’s tech support or provide them with sample scenes? Telling us about it doesn’t really help all that much.

If you HAD contacted them and heard nothing back then I could understand your frustration but because your crashes are so easy to repeat with your scene. . . it would be cool if you could use that as an asset instead of . . . well I don’t know what your trying to do here to be honest.

#5

well I don’t know what your trying to do here to be honest.

What im trying to do is to get PMG to launch their own official bug tracker on their own website. Since pmg do not have their own forums (unlike every other 3D software company) I view this as a valid avenue to address them. By stating these issues here, there is a chance that these bugs might be verified or even resolved by other users. For example, i found a solution to the render scene crash by pressing f10 instead of the render button. Now this solution is known to anyone else who might come across the same situation.

Furthermore I am accustomed to interacting with software makers via forums. These issues arent new either, they were raised before in the multitude of unofficial bug report threads BEFORE the last update. it is in pmgs best interest to start an official bug tracker to avoid people posting their issues here (not that there is anything wrong with that). But being in PMGs shoes, i would imagine that a reporting system would be of great benefit to the resolution of bugs AND to keeping it out of the eye of the general public.

now, you might say, pmg doesnt have the resources to do this, since they are a small company. blah blah…

FALSE here is one of MANY projects dedicated to bug tracking, this one is FREE!:

http://www.bugzilla.org/

now, i would like to hear a good reason why this hasnt been setup yet…

honestly, i would gladly do it using my own webspace if its really that difficult for pmg, although i feel that it should be under their domain.

oh yeah, one more thing. these crashes are not restricted only to the current scene im working on. Like i said, i had them before and reported them as well.

#6

Do it on your domain. . . set it all up. . . and I’ll bet they will look it over and have you move it over to theirs once its all working right.

That way they can keep doing what they are doing, you can have your bug tracker and I can not get frustrated at “It crashes but I don’t like using e-mail so I’ll just vent here!” threads.

Cool?

#7

i would like to hear that from one of the pmg guys. if they will give me the go ahead, ill gladly set it up. and its not venting, its bug reporting, regardless of what you think it is.

#8

And what is that? I really wonder what they are doing…?

Stooch: Are you sure you have plenty of free space on your harddrive, you need that for Messiahs Temp Chunks!? The chunks are not deleted by Messiah so you may have your Temp folder full of them!

/ Svante

#9

yep. if there wasnt enough space or the scene was bad etc, it wouldnt render if i hit f10! the fact that it renders with f10 but not with the render button, tells me alot in this case :slight_smile:

#10

UHUIIII!!! What goes on here?! I sense anger and agony?! Darned…

Alright, well, I take the liberty to give you a “GO AHEAD” on the forum and bug tracker idea, regardless whether this is my call or not, you are PERFECTLY right!

Some problems are happening for good reasons, whether they are obvious or not. Most crashes happen …(drum rolls)… because something’s wrong! And that doesn’t have to be an internal issue on messiah’s side, but simply other limitations like RAM most of the time. However, it should NOT crash, that is ugly and bad and truely disturbing. The odd and arguable trade-off used to be, that it gains a whole lot of speed by running with what it can do as fast as it can as opposed to checking for every mistake that can be made with it. Oh, how I know how this could inspire people to bash in my very head. But I need to retreat on this topic, because I sincerely are on your side of the call in regards to this! I’m bascially just forwarding a kind of summery of what I gather about this attitude of the software.

Truth be told, I’ve always been rather ecstatic about it for good reasons, because - why ever- I hardly run into any crashes, despite all of the different things I’m doing with it (yes, it’s not just heads babling around!). The other part of the truth is, I don’t do much with photons or caustics or even that old atmosphere stuff I still have no idea how to use. :shrug:

A bug tracker is something really clever and has always been a good idea. So, if we can’t get up our behinds to put up such a thing, you’d do a fantastic thing to do it yourself! That’s very much appreciated! :wise:

But just so you know, we do listen. It may not always seem that way, particularely while I’m working on the After Effects Plugins. But I usually just reply to these posts, while the other dudes really read those posts secretly! :smiley:
(who knows what they tell me for calling them “dudes”, hehe! :wink: )

SO, don’t explode, just write us an email, too, with the problem or even some example of the issue! I know, it’s dreadful sometimes to make examples, but it’s really the most straight forward way to address an issue. You really don’t always know what goes wrong were. But with an example scene, we can experience the issue and debug it as well!

(I should write no more than 1500 words, I think…tough to resist!)

Anyway, on behalf of all of us, I apologize for the misery this had flung you into and you better be sure we take care of you somehow! :cool: (HAHAHA, just kidding, I mean the problem of course!) :slight_smile:

Taron

#11

cool. I will setup a bug tracker on my site then. we can link it from this forum with a sticky and then well take it from there. No more starting threads and trying to keep track with posts, thats just not a good way to report and keep track of them!

although i feel that it really should be on the pmg domain, well see how much it gets used and take it from there.

#12

And you are absolutely right. But at least we can put up a link somehow somewhere on the projectmessiah site! :wip:

Thanx, Stooch!

Taron

#13

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