complete frustration any ideas?

#1

I have had Vue6 since pre-release version and to be quite honest it least then it worked.

Every since version 6.05 on I have had nothing but and unstable crashing mess. How does anyone use this in production? I have tried every patch that has come out including the latest and the seemingly random crashes of this program are beyond anything I have ever seen.

have any of you had these problems? I usually just get the update to the latest patch from the support people. I find it hard to believe that no one else is having these issues.

right now if I start Vue and then just let it sit for about 3 minutes the program just disappears. Crashing to the desktop is what I assume this is because when I restart it I get the “vue has crashed dialog”

#2

I would check two things.

#1 to switch off OpenGL in the Vue preferences. Sounds a bit like an openGL problem you have. Minimum is to switch the background draw thread on or off - for some people this makes quite a difference.

#2 I would check for incompatibilities between programs you are running in parallel. I have a similar problem with Quark XPress here (on Mac). And narrowed it down to the issue that it normally happens when I have one or two other programs open the same time. Yahoo messenger is one of them here.

#3

Same for me, a crashing nightmare, but for me its whenever I try to do animations, as soon as choose a different codec from the default, crash, its impossible to work with.

So I just stick with still images, when the next version of Vue comes out I will hope that stability has increased, I would say I would look elsewhere but there is nothing out there right now that can quite compare with Vue, I don’t have hundreds or thousands to spend on things like Cinema 4D, 3D Max, Maya etc so gotta stick with what I have got, just hope stability is No.1 on E-On’s list.

Jon

#4

Well, when it is only a codec issue I simply would avoid that. Rendering to image sequences is the more flexible solution anyway - and more secure.

Then collecting the images with programs like Quicktime Pro etc is easy to do and then you have full control about the video you create.

#5

I agree Wabe, it is better to render out stills but again its another work around, while I agree with you I think the point I was making that Vue shouldn’t really be crashing while I am trying to do an animation, I should be able to animate without the fear of a constant crash.

I have tried looking at everything from drivers(all up to date) to possible hardware problems, I can’t find anything that is wrong, I was using Vista 64 bit, and dropped back to Vista 32 bit because of lack of codecs for the 64 bit version.

At the end of the day it might be that Vue and Vista don’t get on well, and I know others reading this will have no problems with animation, sometimes its the luck of the draw, how your system is configured etc but I guess thats the fun of PC’s, most are a different configuration, hence why games are notoriously difficult to judge if it will play ‘well’ on your system.

I have learnt to live with Vue’s problems, but I do feel for people just getting into Vue where they might be crashing before they have begun to really get a feel for the power of Vue.

Jon

#6

I have no problem with lack of codecs in Vista64. I’m not sure what you’re talking about. With a decent configuration, games should also not be a problem. That’s why you research before you build or buy.

#7

Yes, I have been building PC’s since 80386’s, and as for codecs, there are no 64 bit versions of Divx for example, which is my preferred codec, also many others are experimental or just not working, depends on what codecs you use, however the point I was making was crashing and when choosing a different codec in Vue, Vue crashes.

Jon

#8

Jon,

Couple of points for you:

  1. If you have a repeatable bug with a recipe, you should submit it to e-on support and they can fix it for you. One thing about e-on, they do release new versions regularly, and can’t fix bugs they don’t know about.

  2. Having also been around this industry for a very long time, I never render to an animation file, but rather to single images. This is because any program, Vue or other, can suddenly quit (bug, power failure, hard drive full, etc.) and then it becomes much more difficult to recover data from a partial animation file rather than separate image files. It just makes sense. You can use a number of free programs to compress your individual files to whatever codec you choose.

Hope this helps,
Chipp

#9

have submitted bug reports. I think it is definatly the programming of the interface because I can import vue scenes in thru xstream into maya and work with them there and it super stable never crashed once. It is only the vue interface. to behonest I wish they would just make all of the editors availible thru the maya interface would solve alot of problems.

as for drivers I have server Quadro FX cards 3450s, 3500s, and I have some systems with 5600s on the way next week all seem to have the issue. I have talked with e-on for several months but usually I get the download the latest patch or update you video card driver,
and every time I do and nope it doesn’t fix it. I just don’t understand how a company can release a software that is so unstable. either they are not testing on enough systems or they are not testing at all. but something is up.

all of our systems are standar configuration from reputable vendors like Dell and Apple these configureations should be rigorusly tested as them and HP make up the bulk of the workstations in the industry. Anyway I just wated to see if anyone around here was having any better luck but it looks liek not. I talked to a acouple people from the e-on furums that have said that vista 64 on the mac pros is really stable so we have a couple of those on the way this comming week. I’ll let you know how it turns out.

#10

Yes, I’m being very sarcastic and nasty to write this… and I do love Vue’s capabilities… however I do have to say that in my experience crashing should be considered a “feature” in Vue. :smiley:

I accept it because of what the program is doing. Throwing around billions of polys and the like. I basically just save a lot and take up rendering where it leaves off.

And to be sure, when I say that “crashing is a feature of Vue”… I can use it where it doesn’t crash as long as I don’t push it hard. It starts acting up when I give it something like a 1kM grassy field, populated with 100% density grasses, wind, spectral skies, and then toss in on top of that a fully rigged character in Lightwave… If Vue holds together to render 100 frames on that before konking out, I consider it working well. And yes, I’m using a 32bit system with 2GB of ram. I would expect things to work much, much better on 8GB or more and 64bit.

#11

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