Video Uploading Error

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  01 January 2013
Smile Video Uploading Error

Happy new year to your good selves. I've been trying all day today to upload a flv video the size of which is 41.5mb. I'm getting this error...

java.io.FileNotFoundExeption:PORT 192,168,1,78,224,177:550 Permission denied.

I have the latest cguploader and java as of today afternoon and the second attempt is just hanging on the connecting stage.

Could you let me know what the issue is please.
Kind Regards Sypher
 
  01 January 2013
Sounds like some kind of server issue. I'll notify our tech wizards so they can check up on it when they wake up down in Australia.
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leighvanderbyl.com
 
  01 January 2013
Thanks Leigh, I appreciate you looking into it for me.
 
  01 January 2013
Hi,

When is this going to be sorted for me? It has now been 21 days and no reply?
 
  01 January 2013
Thats odd, because I emailed our tech guy about it. I'll remind him.
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leighvanderbyl.com
 
  01 January 2013
Creating a new uploader

Hi Leigh and Sypher,

Sorry about the delay with getting the issue fixed. We've decided to modify the portfolio upload page to enable uploading of videos. using a Java application to do it is not a very friendly way to do it!

I'm sorry that I can't promise a date for it to be ready, but the team will be starting on it this week. I don't think it'll take that long.

Can you hold off a while longer?

Again, sorry for the delay with this.

Cheers,
Ben
 
  01 January 2013
Hi Castles,

Thanks for the info fella. Sounds like an excellent plan to sort the uploading of videos. When this goes live how will we be informed?

All the best with it.

Sypher
 
  02 February 2013
Hi there,

I've still not heard anything a month has past and its been 2 months since I paid my perscription. Is this coming online soon please?

Cheers

Sypher
 
  02 February 2013
It's still coming...

Hi again,

Sorry about the delay. I can understand it's frustrating as a user waiting for something that's broken to be fixed. We've had a number of items come up that took priority, hence the delay. The team is working on as I speak, and I'm hoping to have it out late next week. Please I'll message you when it's ready (making a note of that in my todo list right now).

Thanks,
Ben
 
  02 February 2013
Thread automatically closed

This thread has been automatically closed as it remained inactive for 12 months. If you wish to continue the discussion, please create a new thread in the appropriate forum.
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