Corel's broken checkout system

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  09 September 2013
Corel's broken checkout system

Is anyone else having problems with Corel's checkout system?

http://www.corel.com/corel/product/...pid=prod5090087

I am trying to purchase Corel Painter X3 however, after logging in, clicking Buy Box version and trying to perform secure checkout, their website ALWAYS return the following:


------------------------------------------------------------

Site Temporarily Unavailable
Thank you for visiting www.corel.com. This site is temporarily unavailable. Please try again shortly.

To purchase by phone, please use one of the following phone numbers for your region.

United Kingdom:0800 376 9272 (Mon–Fri 8AM–5AM GMT).
United States:1-877-582-6735 (Mon-Thu 24 hours, Fri 9AM-7PM EST).
Canada:1-877-582-6735 (Mon-Thu 24 hours, Fri 9AM-7PM EST).
Danmark:80 882 219 (Man-Fre 09:00 til 17:00 GMT & CET).
Italia:800 986 250 (Lun-Ven 09:00-5:00 GMT & CET).
Norway:800 10972 (Mon–Fri 9AM–5PM GMT & CET).
Rest of Europe:+44 1628 581601 (Mon–Fri 8AM–5PM GMT).
United States:1-877-582-6735 (Mon-Fri 9AM-9PM EST).
Mexico:+52 (55) 5018 1024 (Lunes a viernes 9-12).
台灣:(02) 2659-8757 (週一~週五 10:00~18:00).
中国:+886 (0)2-2659-8757 (週一~週五 10:00~18:00).
Deutschland:0800 101 6080 (Mo-Fr 9.00 bis 05.00 GMT & CET).
Sweden:0200 885 065 (Mon–Fri 9AM–5PM GMT & CET).
New Zealand:+64 4909-7391 (Mon–Fri 9AM-6PM AU ET).
Polska:+48 71 738 24 38 (Pn-pt w godzinach 9–17 CET).
Россия:810 8002 1054011 (понедельник – пятница: 9:00 – 17:00)(GMT +3).
France:0805 639 862 (Lundi-vendredi 9 heures-17 heures GMT & CET ).
Australia:+61(0) 2 8518 1296 (Mon–Fri 9AM-6PM AU ET).
España:800 098 125 (De lunes a viernes, de 9 a 17 h GMT y CET).
Colombia:+57 1 381 9578 (Lunes a viernes 9-12).
South Africa:0800 992 570 (Mon–Fri 9AM–5PM GMT & CET).
日本:0570-009-002 (月-金 10:00-12:00/13:30-17:30).
Nederland:0800 020 3700 (Man-Fre 9AM-17:00 GMT & CET).
If you require product support, please search the Corel Support knowledge base.

Thank you for your patience and please check back soon to continue your visit on www.corel.com.

------------------------------------------------------------


You'd think they would fix a major bug like this years ago but they haven't.

I don't want to purchase over the phone.

Is anyone else experiencing the same problem?
__________________
Into digital art.
 
  09 September 2013
I downloaded the demo & purchased from the software when you open it. I had no issues.
__________________
Steph
Portfolio
 
  09 September 2013
Did you purchase the digital version or the box version?

I want the box version.

When did you purchase it?

Which country did you purchase it in?

Did the in software purchase let you choose box or digital download version or do you mean you purchase a valid activation key?

Thanks for the reply.
__________________
Into digital art.
 
  09 September 2013
Hi,

I did an online purchase from the demo I downloaded and I'm from Canada. I didn't get a boxed version. I then got an email with the license key & download instructions. I got it when it came out a month ago or so.
__________________
Steph
Portfolio
 
  09 September 2013
Alright, got it working

I decided to try the checkout process but this time, I created a new account instead of logging into my previous account, during the checkout process.

Somehow it worked

I'm not sure why my previous account didn't work. I used the same personal details.

Hope this helps any future customer who are having the same problem. Good luck to you!
__________________
Into digital art.
 
  09 September 2013
I'm glad the hear that. The jitter settings are great.
__________________
Steph
Portfolio
 
  10 October 2013
Probably cheaper on Amazon anyway. Just sayin'.
 
  10 October 2013
Thread automatically closed

This thread has been automatically closed as it remained inactive for 12 months. If you wish to continue the discussion, please create a new thread in the appropriate forum.
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