The Consumerist: Electronic Arts named the worst company in America – again

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  04 April 2013
The Consumerist: Electronic Arts named the worst company in America – again

Quote:
"For the second year in a row, readers of the consumer-watchdog website The Consumerist have named Electronic Arts "the worst company in America," vilifying the video game publisher more than Bank of America, Comcast and Ticketmaster (which took second, third and fourth places, respectively).
The results of the poll are hardly surprising -- even EA predicted it would repeat the dubious honor -- but they were certainly conclusive.

EA faced stiff competition en route to the championship round, besting fellow disliked companies Anheuser-Busch, Facebook and AT&T before squaring off against Bank of America in the final round of voting. BofA proved no match, however, as EA captured a decisive 78 percent of the vote to take home the not-so-coveted "Golden Poo" award. It’s the second straight "win" for EA and the second straight runner-up nod for Bank of America.

EA was cited for its love of microtransactions, the price of its games and its irritating DRM practices, among other issues. But the disastrous SimCity launch was a particular sore point.

"

http://games.yahoo.com/blogs/plugge...-170932002.html
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  04 April 2013
People's priorities astound me. While banks run economies into the ground with their unscrupulous practices and by gambling everyone's money and then have to get bailed out at the tax payers' expense while CEOs still reward themselves with multi million dollar bonuses, people instead get pissy about games which are a luxury and which they can abstain from entirely.

Don't like EA's practices? Don't buy their games.
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  04 April 2013
Originally Posted by RobertoOrtiz: Quote:
But the disastrous SimCity launch was a particular sore point.

"



I would have thought the disastrous collapse of the banking systems and subsequent state of misery for large swathes of the population might just have 'pipped it at the post'.
 
  04 April 2013
Originally Posted by musashidan: I would have thought the disastrous collapse of the banking systems and subsequent state of misery for large swathes of the population might just have 'pipped it at the post'.


While I agree with this and I've seen this criticism all over the place...The Consumerist as a site isn't about the overall business practices or the economy or banking fraud. It's about the relationships between businesses and their customers, and usually focuses on things like bad customer support and so forth. (Though if we did want to expand the discussion to larger moral issues, EA isn't exactly in a position to throw stones, given the EA_Spouse labor issues and the like, though they have apparently been improving in that regard.)

Viewed in this light, whatever shenanigans the banking industry has gotten up to, they mostly only indirectly affect consumers, not directly like some of EA's practices. Whatever Bank of America has done, at least they don't close your accounts and confiscate your money for posting a complaint on their official forums.
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  04 April 2013
Originally Posted by ikarth: While I agree with this and I've seen this criticism all over the place...The Consumerist as a site isn't about the overall business practices or the economy or banking fraud. It's about the relationships between businesses and their customers, and usually focuses on things like bad customer support and so forth. (Though if we did want to expand the discussion to larger moral issues, EA isn't exactly in a position to throw stones, given the EA_Spouse labor issues and the like, though they have apparently been improving in that regard.)

Viewed in this light, whatever shenanigans the banking industry has gotten up to, they mostly only indirectly affect consumers, not directly like some of EA's practices. Whatever Bank of America has done, at least they don't close your accounts and confiscate your money for posting a complaint on their official forums.



Are you serious? I would say ruining people financially effect customers pretty directly over not being able to play Sim City for a week because of server issues (and everyone got a free game out of it).

You have to be seriously out of touch with reality to even compare EA to some of the other companies on that list.
 
  04 April 2013
Originally Posted by ikarth: While I agree with this and I've seen this criticism all over the place...The Consumerist as a site isn't about the overall business practices or the economy or banking fraud. It's about the relationships between businesses and their customers, and usually focuses on things like bad customer support and so forth. (Though if we did want to expand the discussion to larger moral issues, EA isn't exactly in a position to throw stones, given the EA_Spouse labor issues and the like, though they have apparently been improving in that regard.)

Viewed in this light, whatever shenanigans the banking industry has gotten up to, they mostly only indirectly affect consumers, not directly like some of EA's practices. Whatever Bank of America has done, at least they don't close your accounts and confiscate your money for posting a complaint on their official forums.


Seriously.
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  04 April 2013
Thumbs down

@ikarth @jporter313:

Please place all of your money and valuables on a table in your living rooms. I'll swing by and rob you at gunpoint, but I'll be ever so polite about it, and even ask you to share your feelings on the subject afterwards.
 
  04 April 2013
Originally Posted by leigh: People's priorities astound me. While banks run economies into the ground with their unscrupulous practices and by gambling everyone's money and then have to get bailed out at the tax payers' expense while CEOs still reward themselves with multi million dollar bonuses, people instead get pissy about games which are a luxury and which they can abstain from entirely.

Don't like EA's practices? Don't buy their games.


My guess is its an online voting thing, right? So that should explain it (mainly kids voting).

Run something like this on tv with EA and the banks as possible candidated and i bet you the banks will 'win' that one.
 
  04 April 2013
Originally Posted by CHRiTTeR: My guess is its an online voting thing, right? So that should explain it (mainly kids voting).

Run something like this on tv with EA and the banks as possible candidated and i bet you the banks will 'win' that one.


Indeed.

-I bet a huge number of voters are not 'B of A' customers in a serious capacity (but their parents might be).
-Chuck in some disgruntled 'lifer' Sim City fans (also still living at home)
-Also mix in 'weren't the real bank issues in 2008 with some extra fall-out maybe in 2009'? And a slow simmer of financial recovery since? So basically the banks are 'bad' - but *old* news...

Correct me if I am wrong up here in Canada (about B of A) but that probably all adds up for EA (again).
 
  04 April 2013
http://cheezburger.com/7303675392
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  04 April 2013
Smile

Originally Posted by leigh: People's priorities astound me. While banks run economies into the ground with their unscrupulous practices and by gambling everyone's money and then have to get bailed out at the tax payers' expense while CEOs still reward themselves with multi million dollar bonuses, people instead get pissy about games which are a luxury and which they can abstain from entirely.

Don't like EA's practices? Don't buy their games.





I do buy any games so I guess I am ahead of the curve.
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  04 April 2013
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