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  4 Weeks Ago
x particles/cycles forum log-in

I am having trouble login in to the insydiums forums.
Probably have my password wrong, but resetting the password button does not help me.
I get the message : 'email sent' but nothing in my inbox or other boxes.
Contact the administrator button doesn't seem to work.
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C4D R19 Studio, V-Ray, 3D-coat, MarvelousDesigner, Substance Painter/Designer, Houdini Indie, Rhino
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  4 Weeks Ago
Originally Posted by Robert Glotzbach: I am having trouble login in to the insydiums forums.
Probably have my password wrong, but resetting the password button does not help me.
I get the message : 'email sent' but nothing in my inbox or other boxes.
Contact the administrator button doesn't seem to work.
Please use our tech support:

https://insydium.ltd/contact/technical-enquiry/

We can't help with login information in a public forum.

Thanks.
__________________
INSYDIUM LTD
Managing Director/Director of Development

A question that sometimes drives me hazy, am I or are the others crazy?
 
  4 Weeks Ago
Thanks, just did.
__________________
C4D R19 Studio, V-Ray, 3D-coat, MarvelousDesigner, Substance Painter/Designer, Houdini Indie, Rhino
Website
 
  4 Weeks Ago
Dear David,

Something else I can do, somehow I don't receive anything also after using you sugestion?
Something seems broken but I don't know if it's me or something else.

Regards, Robert
__________________
C4D R19 Studio, V-Ray, 3D-coat, MarvelousDesigner, Substance Painter/Designer, Houdini Indie, Rhino
Website
 
  4 Weeks Ago
Originally Posted by Robert Glotzbach: Dear David,

Something else I can do, somehow I don't receive anything also after using you sugestion?
Something seems broken but I don't know if it's me or something else.

Regards, Robert
Please try an alternative e-mail address, possibly a spam filter or ISP block. Unfortunately sometimes this happens and is beyond our control. I can verify you had a ticket come in and a reply at Thu, 19 Apr 2018 19:21:33. Possible this is also why you are not getting the password reset e-mails.
__________________
INSYDIUM LTD
Managing Director/Director of Development

A question that sometimes drives me hazy, am I or are the others crazy?
 
  4 Weeks Ago
Excellent, it indeed seemed to be the blocking of my email adres.
Solved now...
Many thanks, Robert
__________________
C4D R19 Studio, V-Ray, 3D-coat, MarvelousDesigner, Substance Painter/Designer, Houdini Indie, Rhino
Website
 
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