Problems with submission/portfolio gallery

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Old 05 May 2013   #1
Problems with submission/portfolio gallery

Hello,

I hope this is the right place to post this, if not I apologize. I recently submitted 2 pieces of artwork for consideration in the 2D Gallery and one was placed in the Latest Work - 2D gallery and the other was rejected (although I think I read on another thread that you don't reject them anymore so I have no idea why). Here's the piece that was posted:

http://forums.cgsociety.org/showthr...f=357&t=1107589

Now here's where the problem starts. For a day or two all was ok, the thumbnail in my portfolio gallery lead to the thread where it was posted. But now when you click on the thumbnail in my portfolio gallery it goes to another piece of artwork... the one that was rejected. That piece now appears twice in my gallery. I also have no way to delete or resubmit the artwork since it does not even appear in my gallery management section.

Any help would be appreciated, this is all a little frustrating. Thanks in advance.
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Old 05 May 2013   #2
To prevent the recent portfolio spamming we've seen only a limited number of submissions are accepted per user over a certain time, the rest should be posted in that thread, especially if they are multiple per project/subject.

If they are separate pieces, just give it a little bit of time between submissions.

This keeps the first page, the most frequented one, a fairer play ground for all artists and spreads visibility properly, not to mention encourages and allows people to group their related images in the same thread.

If you chain submitted that's probably what you've seen.
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Old 05 May 2013   #3
Ok, I understand. Thanks for the clarification. However, I'd like to repair my current problem. Any idea how to do that? If you click on my portfolio and then find the thumbnail for the image I posted in the link above you'll see what happens. I have no way to fix this in my gallery management.
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Old 05 May 2013   #4
I'll bring this thread to the attention of an Admin, if they haven't picked it up already.
Cross-section management like that is well beyond moderator privileges.
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Old 05 May 2013   #5
Thanks for the help!
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Old 05 May 2013   #6
Investigating

Hi Dan,

I hope you're well.

Just letting you know I've been able to replicate the behaviour you described, and we're looking into it.

Cheers,
Ben
 
Old 05 May 2013   #7
Bug fixed!

If you find any more bugs or need any help, please let us know.
 
Old 05 May 2013   #8
Thanks for the help but if you click on my portfolio now there are two icons for the same piece of artwork. But the thing is one goes to the correct artwork the other goes to incorrect artwork. I cannot delete the one that goes to the incorrect artwork because it does not appear in my gallery management.
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Old 05 May 2013   #9
Thanks NumbRobot14,

I've got it fixed good now (had to put the image back into the showcase gallery).
Let me know if it plays up again.
 
Old 05 May 2013   #10
Looks like everything's all good. Thanks!
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Old 05 May 2013   #11
Originally Posted by NumbRobot14: Hello,

I hope this is the right place to post this, if not I apologize. I recently submitted 2 pieces of artwork for consideration in the 2D Gallery and one was placed in the Latest Work - 2D gallery and the other was rejected (although I think I read on another thread that you don't reject them anymore so I have no idea why). Here's the piece that was posted:

http://forums.cgsociety.org/showthr...f=357&t=1107589

Now here's where the problem starts. For a day or two all was ok, the thumbnail in my portfolio gallery lead to the thread where it was posted. But now when you click on the thumbnail in my portfolio gallery it goes to another piece of artwork... the one that was rejected. That piece now appears twice in my gallery. I also have no way to delete or resubmit the artwork since it does not even appear in my gallery management section.

Any help would be appreciated, this is all a little frustrating. Thanks in advance.


Regarding the rejection, this is because you submitted two pieces at the same time. We don't have automatic flooding control, but basically we only allow people to submit one thread to the gallery forum per 48 hour period. This is just to keep things fair, so that you don't end up with a single artist hogging a block of threads in the forum listing (sometimes people literally submit 50 pieces simultaneously, which would give them more than an entire page of that forum list to themselves - I really can't understand why people think it's okay to do that).
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Old 05 May 2013   #12
Ok, thanks! I completely understand.
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Old 05 May 2013   #13
Thread automatically closed

This thread has been automatically closed as it remained inactive for 12 months. If you wish to continue the discussion, please create a new thread in the appropriate forum.
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