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Old 04-12-2014, 03:01 PM   #1
New Member
Dan Deery
Co. Mayo, Ireland
Join Date: Sep 2009
Posts: 15
Renderpal problems

I was wondering if anybody is using renderpal. I'm playing around with the trial version but haven't managed to get it working. On the clients I get the following error

04/03/14 17:49:02: testfile.max(1) :: Chunk error: 03/04/2014 18:49:30; Error opening scene file: "C:\Users\testfile.max" [machine01]

Back burner can open the scene and I can open the file on the machines in Max so I know there is no problem with the file.

Renderpal support has is very poor. They just tell me it's not a renderpal problem its the renderer.

I've turned off my firewall and anti virus software. on my renderpal client.

Any ideas

Old 04-12-2014, 09:15 PM   #2
Terry Kanenas
Montreal, Canada
Join Date: Feb 2011
Posts: 47
How would the remote machine read a file local to the server ('machine01' I assume)?
You should put your files in a shared folder and access them as \\machine01\someSharedFolder\testfile.max
Old 04-12-2014, 09:48 PM   #3
New Member
Dan Deery
Co. Mayo, Ireland
Join Date: Sep 2009
Posts: 15
Thanks for your reply. The file is on a shred drive. That sample error is when I tried to test it locally. I thought that it may have had a problem with the shared drive name.

Normally it's on my P drive which is shared over the network. If I put it locally or on a shared drive render pal still says it can't open the file. Max and backburner can both open the file from the shared drive. So it looks to me like its not a Max or mental ray issue. Thats what render pal support tell me. It must be a setting I have missed or set by accident.

Any ideas
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