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Old 07-23-2013, 09:23 AM   #1
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Join Date: Jul 2013
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Help I can't reinstall my 3ds Max 2011 64bit

I use 3Ds Max 2011 64bit on my PC Windows 7 64bit

okay, here again. for1 month ago i install it and registered it for student version and than when i want to use it it began with this words "The software license check out failed 3ds max 2011 error 25"

and i just trying to solve by searching on google, and i have follow the step from autodesk website forum. they said that i have to delete "adskflex_00691b00_tsf.data_backup.001 and" and when i re-open the program said " The software license check out failed 3ds max 2011 error 40"

weird really weird.. okay i just want to uninstall and i can't uninstall it properly so i just remove all the folder and try to unisntall it manually.

and when i finish it, i try to install again. but it appears with this picture

anyone have solve this problem or having same problem? please help me. i would say thanks
Old 07-25-2013, 11:29 PM   #2
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Alfred (AJ) DeFlaminis
3ds Max Tech Support
Join Date: Apr 2006
Posts: 1,300
Pretty sure the student versions are only good for a year or so. (Or at least they used to be.) Maybe it expired?
Old 07-26-2013, 01:49 AM   #3
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Join Date: Jul 2013
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umm i don't think so if it had expired , because i registered it on this year so it's unbelievable .

anyway i just delete it manually and clean my registry , and i install the 2013 version.
well yeah thanks.
Old 07-26-2013, 08:37 AM   #4
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Peter Blackearth
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Sofia, Bulgaria
Join Date: May 2006
Posts: 426
You may have removed the folders, but there are keys in the registry that need to be cleaned up. They are telling the installer that there is max installed on this system. You can try to clean the registry with CCleaner or something.

AFAIK EDU licenses last 4 years, not one.
Old 07-26-2013, 08:37 AM   #5
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