CGTalk > Software Specific Forums > Autodesk 3ds max
Login register
Thread Closed share thread « Previous Thread | Next Thread »  
 
Thread Tools Search this Thread Display Modes
Old 07-17-2013, 02:15 PM   #1
jedie
Expert
portfolio
jens d.
jojo, Germany
 
Join Date: Oct 2009
Posts: 336
max crash without CER...

Lately it seems that CER doesn't catch all max crashes... In my case: Error in parameter wire...

use 2014 with SP1...

Can anyone confirm?
 
Old 07-18-2013, 04:45 PM   #2
PelDaddy
Know-it-All
Joe Laffey
The Stable VFX
St. Louis, USA
 
Join Date: Nov 2006
Posts: 313
I can confirm that I have been seeing some crashes without the CER dialog. But mine are mainly upon quit, and might have something to do with mParticles.
__________________
--Pel
 
Old 07-26-2013, 01:50 AM   #3
KellyM
Expert
 
KellyM's Avatar
Kelly Michels
3ds Max Beta Manager & Senior Autodesk MED QE
Autodesk
Kingwood, USA
 
Join Date: Jan 2004
Posts: 386
__________________
Twitter: @Kelly_Michels
kelly.michels@autodesk.com
3ds Max Senior QA / 3ds Max Beta Manager
M&E Division Beta Administrator
Autodesk, Inc
 
Old 07-26-2013, 07:33 AM   #4
jedie
Expert
portfolio
jens d.
jojo, Germany
 
Join Date: Oct 2009
Posts: 336
Quote:
Originally Posted by KellyM

No. I have created a few Error Reports in the past. It's takes time to created it. Almost all of my cases was closed with something like "Won't fixed, is a design decision"...

btw. you should IMHO post that subscription users should create a "technical support case" in subscription centre and should not use the public form. The public form has for me something like "write to trash"... You send it and you never hear anything about it... For a "technical support case" i get always a feedback.
See also: http://3dsmaxfeedback.autodesk.com/...ug-report-for-s

In my case: I have to test how i can reproduce the "max crash without CER"... This takes time. Then i have to write a error report... This takes time. What do I get? Nothing.

Last edited by jedie : 07-26-2013 at 07:38 AM.
 
Old 07-26-2013, 06:20 PM   #5
KellyM
Expert
 
KellyM's Avatar
Kelly Michels
3ds Max Beta Manager & Senior Autodesk MED QE
Autodesk
Kingwood, USA
 
Join Date: Jan 2004
Posts: 386
If you find the time to log it I will be happy to review it personally. All the public defects come directly to me and then the appropriate QA reviews it and sends it to the dev. While we are not able to follow-up with every user, these are properly reviewed. We do now contact users when there are expected files missing or if we can not reproduce the issue.

I would be happy to assist you here if I can get a reproducible case.

Thank you,
__________________
Twitter: @Kelly_Michels
kelly.michels@autodesk.com
3ds Max Senior QA / 3ds Max Beta Manager
M&E Division Beta Administrator
Autodesk, Inc
 
Old 07-26-2013, 06:20 PM   #6
CGTalk Moderation
Lord of the posts
CGTalk Forum Leader
 
Join Date: Sep 2003
Posts: 1,066,481
Thread automatically closed

This thread has been automatically closed as it remained inactive for 12 months. If you wish to continue the discussion, please create a new thread in the appropriate forum.
__________________
CGTalk Policy/Legalities
Note that as CGTalk Members, you agree to the terms and conditions of using this website.
 
Thread Closed share thread


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
CGSociety
Society of Digital Artists
www.cgsociety.org

Powered by vBulletin
Copyright 2000 - 2006,
Jelsoft Enterprises Ltd.
Minimize Ads
Forum Jump
Miscellaneous

All times are GMT. The time now is 06:53 PM.


Powered by vBulletin
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.