3dsMax has problem with Wacom pen and touch in windows 8!!

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Old 01 January 2013   #1
3dsMax has problem with Wacom pen and touch in windows 8!!


I have a problem in windows 8 with Max 2013 x64 and wacom tablet.
I'm using Wacom Pen and touch in windows 8 with Max.
I already download and install the latest version of the driver for this Tablet for Win8.
My problem is when I right click by pen on my object to convert that to editable poly, after right click I can see that menu but I cant click on any button or choose any tools, it becomes like freezing or stop working everything until when I click everywhere with mouse or just right click with pen in any where!
it's a big problem for me now!
does any one have this experience in Win8 or anyone can help me?
I'm not sure is that problem because when I click or right click everywhere I can see a light circle there!

.::. My Personal Website .::.
Old 01 January 2013   #2
yeah the wacom support in windows 8 is currently pretty sucky, there doesn't seem to be any way of turning off all the things like the circle etc that makes it pretty much impossible to use for max. Hopefully they fix the drivers soon!
Old 01 January 2013   #3
Thanks for reply.
so what should we do? is there anyway to disable those manually or ...
also every time when I sent email to them by support page on their website, I have never get any reply from them! so is here any way to call them or ask them directly?
I can't work with mouse in max, because it's a long time I'm using pen for everything!
.::. My Personal Website .::.
Old 01 January 2013   #4
I tried all the manual methods to get rid of them from windows 7, but none of them work anymore as far as I can see - wacom has traditionally been pretty terrible with their support in the past, so its probably just a a matter of waiting? I know what you mean tho, I get terrible wrist pain from mousing, so max in win8 its not too fun for me at the moment...
Old 01 January 2013   #5
just now I'm trying to find a way to fix this issue with Autodesk.
they Already tried it with intus 3, Max 2013 in win 8 and they had the same problem. so they are trying to find a solution but they said it's a problem of tablet driver.
so I will let you know later.
.::. My Personal Website .::.
Old 01 January 2013   #6
ok, I have a good news, Wacom trying to find a solution and improve the driver right now
just they said the temporary solution is "don't use double click function" until Wacom release the new driver.
but I'm not sure about this temporary solution, I will see tonight at home!
.::. My Personal Website .::.
Old 01 January 2013   #7
oh no, not this again.

its not like its been fixed on win 7, its just that everyone know the workarounds.

I can imagine its even worse on win 8 with MS pushing the whole touch thing
Old 05 May 2013   #8
Was a fix ever found for this? :/
Old 05 May 2013   #9
I managed to fix this by doing what JanHabib suggested in this thread. I think suggestion #3 was the one which made the difference. Don't forget to restart the computer!
Check out my work: www.TractorMedia.ro
Old 05 May 2013   #10
Thanks, but it didn't help with the right-clicking in max. Everything else is resolved now, but every time I right-click in max, it disables the pen until I rightclick again, so I cant use any rightclicking menus in max atm. Works fine everywhere else.
Did these steps help you with that problem as well?
Old 05 May 2013   #11
Wermuth: I already change the windows to win7 just cus of this issue!
but if you are still using win 8 may you try to turn off the "Tablet PC Input Service" from Services window please?
and turn off the "Tablet PC Component" from Turn Windows Futures on or off.
then please check the right click issue again and let me know about that please.
.::. My Personal Website .::.
Old 05 May 2013   #12
I disabled the service, but the option to disablethe windows feature is not available in W8, only in w7. I double-checked, and it is not there. One of the causes to all this mayhem, I guess.
Thanks for the suggestions, though.
Old 05 May 2013   #13
I use my pen in Photoshop but not in max. Still, I don't recall having issues with right-clicking (using an Intuos 3). I can't tell you for sure until some time next week, unfortunately.
Check out my work: www.TractorMedia.ro
Old 05 May 2013   #14
alright, I will try to know how is going on Wacom company to find a solution on Monday.

Rockin: in Ps everything is fine, only the problem is in Max :|
.::. My Personal Website .::.
Old 09 September 2013   #15
disable window ink

My right clicking gave me nightmare in 3ds, the menu disappearing whenever I hover over it.
Then I found this:
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