The R19 taps are open

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Old 2 Weeks Ago   #46
Originally Posted by automat: So i wrote a mail to MAXON and they responded very quickly .
It is a technical problem on their Database. The technicians are working on that.

so, what about the backup? ... don't tell me....
 
Old 1 Week Ago   #47
Sigh, STILL no sign of R19. Anyone else still refreshing their eportfolio every couple of hours?
 
Old 1 Week Ago   #48
Yes, you're not the only one waiting.
 
Old 1 Week Ago   #49
I got my license this morning.
__________________
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[ Der Automat ] // Animationsinstitut
 
Old 1 Week Ago   #50
Do you get an email first? I wonder if there's any order to it: geographical, alphabetical, order of payment...
 
Old 1 Week Ago   #51
Still not received but I sent them an email and they are going to solve the issues soon
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"please be gentle I'm still learning.."
giorgioluciano.it
 
Old 1 Week Ago   #52
Originally Posted by Darth Mole: Do you get an email first? I wonder if there's any order to it: geographical, alphabetical, order of payment...
I found the eportfolio content last night; the information mail came only this morning, so it was the other way round.
 
Old 1 Week Ago   #53
Originally Posted by Darth Mole: Do you get an email first? I wonder if there's any order to it: geographical, alphabetical, order of payment...

Yes i got a mail. "we added you license to your Eportfolio"
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[ Der Automat ] // Animationsinstitut
 
Old 1 Week Ago   #54
Well, a week gone and no sign of R19 :-(
 
Old 1 Week Ago   #55
My goodness that really sucks.  It all worked fine here in US but I do hope that they clear this up soon for you and fix whatever monumental issue caused this.
 
Old 1 Week Ago   #56
Same here, I won't be able to test R19 this week-end either.

Last year the whole eportfolio thing went smoothly, but they seem to have a big issue this time. So no physical disc and now download either...

Oh well.
 
Old 1 Week Ago   #57
My eportfolio contain licence since official start of sale, but nice little cartoon box with USB arrived 2 days ago...
 
Old 1 Week Ago   #58
Haven't seen it yet either. Seems like the UK got put all the way to the back of the queue.
 
Old 1 Week Ago   #59
I'm in the UK & got mine last friday - not that I recieved an e-mail, I just logged into my e-portfolio on the offchance & it was there.
What's sad is I've had only very limited time to play with it so far. Can't wait to get some downtime & really explore.
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Cinema 4D R17 Studio, VRAYforC4D, Z Brush, Mudbox, Photoshop CS6.
 
Old 1 Week Ago   #60
Found everything yesterday in e-portfolio and also received email with the license
__________________
"please be gentle I'm still learning.."
giorgioluciano.it
 
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