The R19 taps are open

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  09 September 2017
Originally Posted by automat: So i wrote a mail to MAXON and they responded very quickly .
It is a technical problem on their Database. The technicians are working on that.

so, what about the backup? ... don't tell me....
 
  09 September 2017
Sigh, STILL no sign of R19. Anyone else still refreshing their eportfolio every couple of hours?
 
  09 September 2017
Yes, you're not the only one waiting.
 
  09 September 2017
I got my license this morning.
__________________
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[ Der Automat ] // Animationsinstitut
 
  09 September 2017
Do you get an email first? I wonder if there's any order to it: geographical, alphabetical, order of payment...
 
  09 September 2017
Still not received but I sent them an email and they are going to solve the issues soon
__________________
"please be gentle I'm still learning.."
giorgioluciano.co.place
 
  09 September 2017
Originally Posted by Darth Mole: Do you get an email first? I wonder if there's any order to it: geographical, alphabetical, order of payment...
I found the eportfolio content last night; the information mail came only this morning, so it was the other way round.
 
  09 September 2017
Originally Posted by Darth Mole: Do you get an email first? I wonder if there's any order to it: geographical, alphabetical, order of payment...

Yes i got a mail. "we added you license to your Eportfolio"
__________________
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[ Der Automat ] // Animationsinstitut
 
  09 September 2017
Well, a week gone and no sign of R19 :-(
 
  09 September 2017
My goodness that really sucks.  It all worked fine here in US but I do hope that they clear this up soon for you and fix whatever monumental issue caused this.
 
  09 September 2017
Same here, I won't be able to test R19 this week-end either.

Last year the whole eportfolio thing went smoothly, but they seem to have a big issue this time. So no physical disc and now download either...

Oh well.
 
  09 September 2017
My eportfolio contain licence since official start of sale, but nice little cartoon box with USB arrived 2 days ago...
 
  09 September 2017
Haven't seen it yet either. Seems like the UK got put all the way to the back of the queue.
 
  09 September 2017
I'm in the UK & got mine last friday - not that I recieved an e-mail, I just logged into my e-portfolio on the offchance & it was there.
What's sad is I've had only very limited time to play with it so far. Can't wait to get some downtime & really explore.
__________________
Cinema 4D R17 Studio, VRAYforC4D, Z Brush, Mudbox, Photoshop CS6.
 
  09 September 2017
Found everything yesterday in e-portfolio and also received email with the license
__________________
"please be gentle I'm still learning.."
giorgioluciano.co.place
 
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