OpenGL problem

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Old 02 February 2013   #1
OpenGL problem

Hello all,

I hadn't used my laptop for a few weeks. Since I needed it for a job today, I took it out last night to prepare it for use. I updated a few things as well as the new version of C4D R14.

I'm not sure whether it was the case before the update, but whenever I try to do something in the viewport (such as move something) the program freezes and I have to force quit.

When I started the program again, I disabled OpenGL in the preferences and it stopped freezing. However, obviously things are slow and it doesn't look good.

Would anyone know how I can fix this problem? I am kind of in a squeeze here.

I am running an HP Elitebook with an NVIDIA Quadro 3000M (pretty powerful GPU).

Help!

Joe.
 
Old 02 February 2013   #2
Does anyone have a clue?
 
Old 02 February 2013   #3
did you ask Maxon support?

its clearly a driver issue, so unless you can find a driver that works, your gonna be out of luck.


regards
Paul Everett
 
Old 02 February 2013   #4
When is the last time you opened it up and cleaned it out? Quadro's also have specialty drivers, make sure your driver is Maxon approved.
 
Old 02 February 2013   #5
Originally Posted by JoeHerman: Does anyone have a clue?


If this is a MacBook, there were some crashing issues with the initial release of R14 and Mac OS x10.8. Update your os and c4d, and you should be golden...

Edit: missed last line; please ignore...

Last edited by NWoolridge : 02 February 2013 at 03:32 AM.
 
Old 02 February 2013   #6
Originally Posted by PhoenixCG: Quadro's also have specialty drivers, make sure your driver is Maxon approved.


Since when do maxon approve or have approved drivers? They dont. so ignore that.

The standard answer is of course to make sure that you have the latest whql certified device drivers. And if that don't work, your in for a bumpy ride.Its really all just trial and error after that unfortunatly, as nobody will be able to tell you which driver will work for sure , given all the possible variables.

Last edited by tapaul : 02 February 2013 at 07:15 AM.
 
Old 02 February 2013   #7
Sorry, I didn't know Maxon stopped certifying Quadro cards a couple years ago.
 
Old 02 February 2013   #8
Originally Posted by PhoenixCG: Sorry, I didn't know Maxon stopped certifying Quadro cards a couple years ago.


I very much doubt that they ever certified any kind of graphics driver or hardware.why would they? that would mean that if they certified something and you made a purchase based on that, you would probably be able to ask them for damages(or whatever).It would be like them putting a garantee on someone elses product. Never gonna happen and imo never did.

The thing is, with these drivers, its a funny old game, as any software vendor can make use of OpenGL, but to make it work reliably on any and all hardware is a monumental task and its always easiest to blame the driver. In general, if your 'other' OGL programs are running just fine with your hardware, you should be able to make a logical conclusion for yourself as to the the route of the problem.which wont help you much, but might save you a lot of time looking for something that perhaps does not exist.
 
Old 02 February 2013   #9
Originally Posted by PhoenixCG: Sorry, I didn't know Maxon stopped certifying Quadro cards a couple years ago.

We regularily certify drivers for Quadro and Fire GL cards, unfortunately it seems that Nvidia hasn't updated that information on their website for quite some time (R12).
We are in contact with them on this.
Sadly we can't certify drivers for GeForce or Radeon cards since the driver developer teams of Nvidia and AMD only support us regarding their pro line of cards.

Cheers
Björn
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The views expressed on this post are my personal opinions and do not represent the views of my employer.
 
Old 02 February 2013   #10
with all due respect....

your talking about this right?
http://www.nvidia.com/page/partner_certified_drivers.html

The last recommended driver is from 2007
http://www.nvidia.com/object/winxp64_162.65.html

And for 3dsmax a totally different picture.
http://www.nvidia.com/page/partner_...ed_drivers.html

And for softimage
http://www.nvidia.com/page/partner_...ed_drivers.html

ect,ect
would be intersting to hear what driver he is actually using.
 
Old 02 February 2013   #11
Originally Posted by tapaul: with all due respect....

your talking about this right?
http://www.nvidia.com/page/partner_certified_drivers.html

The last recommended driver is from 2007
http://www.nvidia.com/object/winxp64_162.65.html

And for 3dsmax a totally different picture.
http://www.nvidia.com/page/partner_...ed_drivers.html

And for softimage
http://www.nvidia.com/page/partner_...ed_drivers.html

ect,ect
would be intersting to hear what driver he is actually using.


I'm not sure what point you are trying to make Paul. I have no idea why Nvidia did not update this information. It can't be lack of information though.
Cheers
Björn
__________________
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The views expressed on this post are my personal opinions and do not represent the views of my employer.
 
Old 02 February 2013   #12
The point?
er, that the guy is probably still not any closer to knowing what driver he should be using than he was at the start of the thread?

Is the current "certified by maxon" driver he should be using some kind of state secret or what is the problem with helping with some information? if you've certified a quadro driver just say which one and lets move on.
 
Old 02 February 2013   #13
Originally Posted by tapaul: if you've certified a quadro driver just say which one and lets move on.

To the best of my knowledge HP Notebooks with Quadro chips need HP specific drivers. I have no idea which one of those would be the best to use, we simply can't test vendor specific variations.
__________________
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The views expressed on this post are my personal opinions and do not represent the views of my employer.
 
Old 02 February 2013   #14
Hi There,

Thanks for all of your help. I was sure I had the latest NVIDIA Driver, but it turns out that I didn't. So I upgraded to 310.90 of the NVIDIA Graphics Driver and it fixed the problem.

I downloaded it from NVIDIA's website however, so it was not an HP specific driver.

Joe.
 
Old 02 February 2013   #15
We also have continued, varying difficulties with our Quadro 6000s and C4D. From what Srek's saying, it sounds like the ball is sort of in NVIDIA's court here.

Joe, like the other user said, it's going to be trial and error. Tweak the settings within C4D prefs -> OpenGL, try older GPU drivers, etc. Sometimes if I'm editing a high-poly model, I just have to disable OpenGL, which is a bummer, but there's no way around it at times.
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