Problem with Cintiq 13HD

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Old 03 March 2014   #1
Problem with Cintiq 13HD

Hi everyone!
First of all, sorry my bad English... i'm from Ukraine )

I have one annoying problem with my Cintiq 13HD.

All works perfect except area that i have show at image. I can't put cursor exactly under pen in this area... For moving cursor in this area i need to move pen far away from the screen (approx 1 centimeter).

And this is really annoying, because this area is really useful because there layers in Photoshop in this place for example. So work with layers is getting really painful with this issue. Also things like internet browsing is pain and all software where scrollbar uses.

Maybe someone know how this can be solved?
Maybe i can look inside Cintiq and solve it by myself?

Thank you!

 
Old 03 March 2014   #2
I'm guessing you've tried the calibration?
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