Error message at starting

[Jinbrown]

Hi,

If you don't already have the Painter 7 Update (patch, either downloaded or included in your Painter 7 software), I'd recommend downloading it, then Uninstalling Painter 7 and reinstalling it, then installing the Painter 7 Update. This patch/Update solves some problems, adds a couple of nice features, the new Tinting brush category, and you can also download the Groovy Brushes. You'll find both the Painter 7 Update and the Groovy Brushes at:

ftp://ftp.corel.com/pub/Painter/7

NOTE: Before downloading and installing the Painter 7 Update (large file!), check to make sure you really need it. If you purchased Painter 7 more recently, it may already be included in your software. See Step 6 below for instructions to check the Painter 7 version number.

In order to prevent problems when you Uninstall and reinstall Painter 7, and/or install the Painter 7 Update, follow these steps exactly:

1. Uninstall Painter 7.

2. Manually delete any remaining Painter 7 folders and files.

3. Reboot.

4. Install Painter 7 and don't open it even one time.

5. Install the Painter 7 Update.

6. Check to see if the version number is 7.1.357. That's what it should be. In Windows, to check the version number, right click on the Painter7.exe file and choose Properties. Click the Version tab and if you don't see 7.1.357 in the upper right corner, under "Other version information", click "Product Version" in the left panel. In the right panel, under Value, you should see 7.1.357. (Someone else will have to tell you how to check the version number on Mac's. Is it in Get Info, possibly?)

7. Reboot.

8. Launch Painter and happy painting!

[whiterat]

Jinbrown....


THANK YOU VERY MUCH

That´s solve all my problems


really, thank you for your help.

Miguel

[Jinbrown]

miguel,

Great news! Thanks for letting me know it helped.

Hang on to those instructions since you may need them again sometime.

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