I had her uninstall and reinstall Painter 9.5 and to make sure the corel directory was completely deleted. She reinstalled it and still had the problem.
So, I have Painter 8. I had her install my copy and she still can't draw on layers. She can make them, just can't draw on them.
Is the answer something really simple? I am no Painter expert, so any help would be much appreciated. Thanks for your time.
Here is a screenshot of her trying to draw on a layer. She made it, just can't draw on it.