View Full Version : problem with my new system-Help!

01 January 2003, 01:06 PM
Guys,I have some problems with my new PC here:
After I've played games for a little while,the machine restarts itself.And then it can't find my HDD(the HDD is not shown in BIOS),I need to shut the computer off if I want it to find my HDD again.
I thought it was the Graphic card's driver problem,but I have the latest driver....
what's the problem??
Thanks alot!

mobo--ASUS P4S8X
CPU--P4 2.4Ghz
Memory--512mb PC2700
Graphic card--LeadTek A250
HDD:Maxtor 15.3G 7200rpm
OS--WinXP Pro

01 January 2003, 01:18 PM
Just a shot in the dark-- maybe it's overheating (don't some MB's have an auto shutdown for that?). Are all your fans running?

A quick thing you can do, also, is reseat your cards. Sometimes that will fix hard errors like that.

01 January 2003, 01:42 PM
...but if it's overheating,so why it only happens when I'm playing games?It runs great when it's in desktop.

01 January 2003, 01:47 PM
You can get random restarts while playing games if your video card is having problems / overheating. I had a box that used to lock after about 4 minutes in Unreal, back in the Voodoo 2 days. Worked great once i put some better cooling in it.

01 January 2003, 02:53 PM
Not finding the harddrive? Thats usually a sign of a nicked, or loose cable. If the hd connection is lost during a game, it'll lock or BSOD the system. If the system is set to auto reboot when a BSOD occurs, you won't see the error unless you check the event viewer log.

Check the admin tools folder in the control panel to find the event log, and see what stop error your getting when the system freezes. If its related to IDE, then its the HD, Cable, or HD controller. (Which could be driver related). The HD seems a bit old for such a speedy system, you might want to consider picking up a newer drive, it would give you a nice jump in performance for a minimum expenditure of funds. (Something like a WD800JB goes for around 110 USD, could double-quadruple performance in some area' boot time)

But for right now, try a different HD cable, try the hd in a different IDE port, check the stop error in the event viewer and report the error code back to us, try a different hd if you have one. (Just clone the old one onto the new one using norton ghost or what not)

If the error code in the event viewer is Nv4_dsp.dll or something, then its either the video card overheating, or a driver issue with that particular app or game. Try installing newer drivers and/or opening the case, and using a fan to blow over the video card area. (If its a box, or oscillating fan, keep it about 4 ft away from the case...its a giant magnet, so best to keep it away :) )

01 January 2003, 01:04 PM
I checked the event viewer and found something:
all errors come from 'NV',and here's the detail information--GR SW Notify Error on 0001 d3d09701 00000597 00001b14 02a14000 00000002
I thought it was the Graphic card's problem,but the it still happens
after I use another card.
And I also found these 2 files from the error report:


01 January 2003, 02:21 PM
Okay,now I've got a new HDD,but the problem doesn't change much.
It still restart itself when I'm playing games,but after that,the PC can normally restart--No Disk Boot Failure anymore.


01 January 2003, 02:30 PM
So did you try using a different graphics driver yet?

01 January 2003, 02:35 PM
yeah,I'm using the latest 41.09 driver.
I gotta update my BIOS maybe?

01 January 2003, 02:47 PM
Try 21.83 WHQL...


01 January 2003, 02:53 PM
Thanks alot,Greg!

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