11 November 2003, 03:16 AM
You might want to contact your distributer and see if they can get you a USB dongle.
What is the number of the COM port? There are only 2 physical COM ports on your system, while windows usually reports 4 of them (1-4) only 2 can be active at any one time. Try disabling on-board components like modems to prevent conflicts and assigning the COM port of your adapter to a number 1-4.
Just a thought; is the dongle showing up at all in your device manger?
11 November 2003, 03:57 AM
Thanks for the response...
The serial is assigned to COM2. The hub has two options as to how the COM is assigned, Dynamic & Geographic... I have tried both, but according to the manual, I should assign it Geographically, this forces Windows to see it as a physical COM.
The Serial Port does appear as COM2 in the device manager, but the dongle doesn't show (but come to think of it, it doesn't show on my desktop either, and it works there).
There are no other external devices attached, so there should be no conflict of this type.
Apparently Softimage does not make USB dongles available to the general public, only to resellers methinks.
01 January 2006, 07:00 PM
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