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ishak540m
12-05-2010, 09:46 PM
System specs:

i7 CPU 930 2.8 ghz
6144MB RAM
Windows 7 64 bit.
Nvidia GTX 470

I've installed and uninstalled Vue 9 infinite PLE several times and I keep getting the error message below every time I launch the program.

http://www.e-onsoftware.com/UploadDir/1291357384/public//Error%20message.jpg


I've installed the program and launched it with administrative privileges to no avail. I've also noticed that there's no E-OnSoftware folder in the registry under HKey_Current_User/Software (or HKey_Local_Machine/Software). Is that normal? There is, however, an E-OnSoftware folder in the hidden ProgramData folder on the C: Drive. Any help is greatly appreciated.

Thanks!

RLM
12-06-2010, 12:40 AM
Hi there,

Did you have any previous versions of Vue PLE installed by any chance? If so, you need to completely uninstall and remove all traces of it as numerous people have had issues with this. I think e-on may have changed the way Vue is installed for this release as I have never had problems before, but have on the mac this time.

Hope you get it sorted and remember to delete/remove ALL traces of any previous installs before attempting to install the latest version. Hopefully that may be the problem, otherwise contact support.

Cheers,

ishak540m
12-06-2010, 02:14 AM
Hi there,

Did you have any previous versions of Vue PLE installed by any chance? If so, you need to completely uninstall and remove all traces of it as numerous people have had issues with this. I think e-on may have changed the way Vue is installed for this release as I have never had problems before, but have on the mac this time.

Hope you get it sorted and remember to delete/remove ALL traces of any previous installs before attempting to install the latest version. Hopefully that may be the problem, otherwise contact support.

Cheers,

No. This would be the first installation of any E-On product ever. I have contacted support but their solution to run it as administrator made no difference. We'll see if they respond on Monday.

eworc
12-06-2010, 04:49 AM
Sounds like your Window 7 install is fudged up and you should do a clean install. That's really the best way to handle weird issues that I have learned....I don't bother trying to figure out viruses and crap cause it just isn't worth the effort. Use Ghost or some other drive imaging software, re-install your operating system, do all the patches, security updates...get it up to date on drivers and stuff like Divx, quicktime, etc. Then add in your basic software...stuff you will more than likely always have on your PC. Then create the image and save it. This way, you can install stuff, take stuff off, not worry about viruses or your pc getting slow, which it will after about 6 months....when stuff get's weird...you load up your fresh image...which takes about 10 minutes, if that. This eliminates your operating system from being the culprit when stuff doesn't work or crashes alot.

ishak540m
12-06-2010, 07:13 AM
Sounds like your Window 7 install is fudged up and you should do a clean install. That's really the best way to handle weird issues that I have learned....I don't bother trying to figure out viruses and crap cause it just isn't worth the effort. Use Ghost or some other drive imaging software, re-install your operating system, do all the patches, security updates...get it up to date on drivers and stuff like Divx, quicktime, etc. Then add in your basic software...stuff you will more than likely always have on your PC. Then create the image and save it. This way, you can install stuff, take stuff off, not worry about viruses or your pc getting slow, which it will after about 6 months....when stuff get's weird...you load up your fresh image...which takes about 10 minutes, if that. This eliminates your operating system from being the culprit when stuff doesn't work or crashes alot.


I would agree but this is a new computer, so there's nothing on it really.

eworc
12-06-2010, 03:03 PM
I'm out of bullets. Maybe it's just a "bad download". I don't know, I downloaded, installed and it runs fine.

ishak540m
02-26-2011, 07:03 PM
Here's a bit more info:


This is the specific error message that comes up every time I try and launch Vue 9 Infinite PLE:

Activation context generation failed for "C:EONApplicationVue 9 Infinite.eon". Dependent Assembly Microsoft.VC90.OpenMP,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.


Here's the sxstrace:

=================
Begin Activation Context Generation.
Input Parameter:
Flags = 0
ProcessorArchitecture = AMD64
CultureFallBacks = en-US;en
ManifestPath = C:Program Filese-on softwareVue 9 Infinite PLEApplicationVue 9 Infinite.eon
AssemblyDirectory = C:Program Filese-on softwareVue 9 Infinite PLEApplication
Application Config File =
----
INFO: Parsing Manifest File C:Program Filese-on softwareVue 9 Infinite PLEApplicationVue 9 Infinite.eon.
INFO: Manifest Definition Identity is (null).
INFO: Reference: Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"
INFO: Reference: Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"
INFO: Reference: Microsoft.VC90.OpenMP,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"
INFO: Resolving reference Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8".
INFO: Resolving reference for ProcessorArchitecture amd64.
INFO: Resolving reference for culture Neutral.
INFO: Applying Binding Policy.
INFO: Find publisher policy at C:WindowsWinSxSmanifestsamd64_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_accf10dbe1dc8ba2.manifest
INFO: Publisher Policy redirected assembly version.
INFO: Post policy assembly identity is Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.4926".
INFO: Begin assembly probing.
INFO: Attempt to probe manifest at C:WindowsWinSxSmanifestsamd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba83fe554.manifest.
INFO: Manifest found at C:WindowsWinSxSmanifestsamd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba83fe554.manifest.
INFO: End assembly probing.
INFO: Resolving reference Microsoft.VC90.CRT.mui,language="*",processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.4926".
INFO: Resolving reference for ProcessorArchitecture amd64.
INFO: Resolving reference for culture en-US.
INFO: Applying Binding Policy.
INFO: No publisher policy found.
INFO: No binding policy redirect found.
INFO: Begin assembly probing.
INFO: Did not find the assembly in WinSxS.
INFO: Attempt to probe manifest at C:WindowsassemblyGAC_64Microsoft.VC90.CRT.mui9.0.30729.4926_en-US_1fc8b3b9a1e18e3bMicrosoft.VC90.CRT.mui.DLL.
INFO: Did not find manifest for culture en-US.
INFO: End assembly probing.
INFO: Resolving reference for culture en.
INFO: Applying Binding Policy.
INFO: No publisher policy found.
INFO: No binding policy redirect found.
INFO: Begin assembly probing.
INFO: Did not find the assembly in WinSxS.
INFO: Attempt to probe manifest at C:WindowsassemblyGAC_64Microsoft.VC90.CRT.mui9.0.30729.4926_en_1fc8b3b9a1e18e3bMicrosoft.VC90.CRT.mui.DLL.
INFO: Did not find manifest for culture en.
INFO: End assembly probing.
INFO: Resolving reference Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8".
INFO: Resolving reference for ProcessorArchitecture amd64.
INFO: Resolving reference for culture Neutral.
INFO: Applying Binding Policy.
INFO: Find publisher policy at C:WindowsWinSxSmanifestsamd64_policy.9.0.microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_3624aa14c1dce505.manifest
INFO: Publisher Policy redirected assembly version.
INFO: Post policy assembly identity is Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.1".
INFO: Begin assembly probing.
INFO: Attempt to probe manifest at C:WindowsWinSxSmanifestsamd64_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_951ab4128654b0c9.manifest.
INFO: Manifest found at C:WindowsWinSxSmanifestsamd64_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_951ab4128654b0c9.manifest.
INFO: End assembly probing.
INFO: Resolving reference Microsoft.VC90.MFC.mui,language="*",processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.1".
INFO: Resolving reference for ProcessorArchitecture amd64.
INFO: Resolving reference for culture en-US.
INFO: Applying Binding Policy.
INFO: No publisher policy found.
INFO: No binding policy redirect found.
INFO: Begin assembly probing.
INFO: Did not find the assembly in WinSxS.
INFO: Attempt to probe manifest at C:WindowsassemblyGAC_64Microsoft.VC90.MFC.mui9.0.30729.1_en-US_1fc8b3b9a1e18e3bMicrosoft.VC90.MFC.mui.DLL.
INFO: Did not find manifest for culture en-US.
INFO: End assembly probing.
INFO: Resolving reference for culture en.
INFO: Applying Binding Policy.
INFO: No publisher policy found.
INFO: No binding policy redirect found.
INFO: Begin assembly probing.
INFO: Did not find the assembly in WinSxS.
INFO: Attempt to probe manifest at C:WindowsassemblyGAC_64Microsoft.VC90.MFC.mui9.0.30729.1_en_1fc8b3b9a1e18e3bMicrosoft.VC90.MFC.mui.DLL.
INFO: Did not find manifest for culture en.
INFO: End assembly probing.
INFO: Resolving reference Microsoft.VC90.OpenMP,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8".
INFO: Resolving reference for ProcessorArchitecture amd64.
INFO: Resolving reference for culture Neutral.
INFO: Applying Binding Policy.
INFO: Find publisher policy at C:WindowsWinSxSmanifestsamd64_policy.9.0.microsoft.vc90.openmp_1fc8b3b9a1e18e3b_9.0.30729.1_none_57b67ceb7de564e6.manifest
INFO: Publisher Policy redirected assembly version.
INFO: Post policy assembly identity is Microsoft.VC90.OpenMP,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.1".
INFO: Begin assembly probing.
INFO: Did not find the assembly in WinSxS.
INFO: Attempt to probe manifest at C:WindowsassemblyGAC_64Microsoft.VC90.OpenMP9.0.30729.1__1fc8b3b9a1e18e3bMicrosoft.VC90.OpenMP.DLL.
INFO: Attempt to probe manifest at C:Program Filese-on softwareVue 9 Infinite PLEApplicationMicrosoft.VC90.OpenMP.DLL.
INFO: Attempt to probe manifest at C:Program Filese-on softwareVue 9 Infinite PLEApplicationMicrosoft.VC90.OpenMP.MANIFEST.
INFO: Attempt to probe manifest at C:Program Filese-on softwareVue 9 Infinite PLEApplicationMicrosoft.VC90.OpenMPMicrosoft.VC90.OpenMP.DLL.
INFO: Attempt to probe manifest at C:Program Filese-on softwareVue 9 Infinite PLEApplicationMicrosoft.VC90.OpenMPMicrosoft.VC90.OpenMP.MANIFEST.
INFO: Did not find manifest for culture Neutral.
INFO: End assembly probing.
ERROR: Cannot resolve reference Microsoft.VC90.OpenMP,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8".
ERROR: Activation Context generation failed.
End Activation Context Generation.



I have installed all Visual C++ redistributables from 2005-2010 and microsoft .NET framework 1-4. Any ideas?

leigh
02-27-2011, 05:02 PM
Why are you posting this he I stead of contacting Vue's customer support directly?

ishak540m
02-27-2011, 08:52 PM
Why are you posting this he I stead of contacting Vue's customer support directly?

I've had that ticket open since december and they're of no help. Trying other avenues.

xad
02-28-2011, 12:12 AM
I have installed all Visual C++ redistributables from 2005-2010 and microsoft .NET framework 1-4. Any ideas?


Does the PLE contain both the x86 and x64 versions of Vue? Which version are you trying to run?

Did you install both the x86 and the x64 versions of the redistributables? x86 and x64 are different installer packages.

From the error message and the log you posted it seems that it's specifically searching for something from the "Microsoft Visual C++ 2008 SP1" redistributable.

ishak540m
02-28-2011, 02:28 AM
Does the PLE contain both the x86 and x64 versions of Vue? Which version are you trying to run?

Did you install both the x86 and the x64 versions of the redistributables? x86 and x64 are different installer packages.

From the error message and the log you posted it seems that it's specifically searching for something from the "Microsoft Visual C++ 2008 SP1" redistributable.

The PLE has a 64 and a 32 bit version. I'm trying to run the 64 bit. I installed both x86 and x64 redistributables.


I wonder if this has anything to do with it:
http://connect.microsoft.com/VisualStudio/feedback/details/361682/vc9-sp1-generates-manifests-with-the-wrong-version-number

I also found that the Microsoft.VC90.OpenMP contains the vcomp100.dll which I know is installed on my computer.

MikeFrampton
03-01-2011, 09:16 AM
Do you happen to have Visual Studio installed on your machine?

BTW, this error message is common to many apps and not just the Vue PLE (just google the error message and you'll see it coming from 3ds max, Blender, Daz etc etc...). So whatever others may say, it still seems to be an MS issue.

Let us know.
Thanks.

ishak540m
03-04-2011, 12:28 AM
Do you happen to have Visual Studio installed on your machine?

BTW, this error message is common to many apps and not just the Vue PLE (just google the error message and you'll see it coming from 3ds max, Blender, Daz etc etc...). So whatever others may say, it still seems to be an MS issue.

Let us know.
Thanks.

I don't have Visual Studio installed. Perhaps that's the problem. It's definitely a windows error but it's initially caused by the exe. Maybe it's looking for a dll that has an incorrect version number.

ishak540m
04-07-2011, 07:44 AM
I installed Windows 7 SP1 and now the 32 bit version works. The 64 bit still doesn't work though. Is there a huge difference between the 32 bit and 64 bit?

bruno021
04-14-2011, 08:10 AM
The 32bit version will only use 2 gigs of ram, the 64bit will use as much ram as your system has.
Is your Win7 the 64bit version?

ishak540m
04-14-2011, 05:22 PM
The 32bit version will only use 2 gigs of ram, the 64bit will use as much ram as your system has.
Is your Win7 the 64bit version?

Yep. Win 7 Pro 64 bit.

ishak540m
11-01-2011, 11:27 PM
If anyone is curious, after opening a priority support ticket (sigh) it was found that the installer did not install a couple key dll files. Good times.

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