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neodon
03-07-2010, 07:58 PM
Hi,

I just bought a Genius G-Pen F610 tablet, and I am having an issue with the cursor freezing when I rest my hand on the tablet.

I have installed the latest drivers, moved the tablet away from other electronics, and it has its own USB port. I experience the same problem when I hook it up to my laptop.

When I have part of my hand resting on the bottom edge of the tablet outside the drawing area and part of my hand on the drawing area while I am holding the pen, it will not work. The light blinks and the cursor is frozen.

If I lift part of my hand off the drawing area *or* off the bottom edge of the tablet, then it will work. If I am not paying attention and rest my hand again while drawing, it stops and the light blinks.

I know very little about pen tablets, and I can't find any information about this problem through Google searches. However, it feels intuitive to me that this should not happen. It seems unnatural that I would have to always hold my hand up in the air while drawing to make it work.

I wanted to make sure I wasn't just experiencing typical limitations with pen tablets before I send this back and order a Wacom.

Thanks :)

James
olson
03-08-2010, 12:13 AM
There might be something in the tablet shorting out, hard to say. I'd contact the manufacturer directly to resolve the issue. If you get nowhere with that then get a Wacom. You get what you pay for with tablets. Cheers!
DanielWray
03-08-2010, 08:46 AM
Send it back, that surely must be a hardware problem.

Trust or Wacom tablets are the ones I would go for (Only the Trust TB-7300 widescreen though).

EDIT: Wooo 1,000th post :beer:
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03-08-2010, 08:46 AM
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