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MassiveOverHual
09-03-2003, 05:15 AM
Could someone help me I cant get 3d Max 4 or 5 to work on my computer sometime last week i was getting a error message saying software lock code 1
i just uninstalled max then installed it again it loads then finishs then nothing just my desktop any clue to why this is happening to me

Darv
09-03-2003, 05:31 AM
If it's a license error Code 1, then there are two possible causes. First that you have installed 3ds max 4.x on a Windows XP system but not applied the C-Dilla 3.27 update (available at http://www.discreet.com/support/max in the downloads section) OR, you have a virus on your system.

The virus is most often the Klez or related virus. You should scan your system either way.

Hope this helps.
Darv

MassiveOverHual
09-03-2003, 05:50 AM
There was a virus on my pc win32 i thought i got it all cleared up must look in to it Thanx again:beer:

Darv
09-03-2003, 06:24 AM
Klez is one of hte Win32 viruses. If you have indeed cleared it up, you may just need to reinstall 3ds max. The 3ds max executable cannot be cleaned by antivirus software. It must be reinstalled in order for the program to work.

Darv

MassiveOverHual
09-03-2003, 07:14 PM
still not working.......mind.....fading.....need....to...created......3d.....models

Darv
09-03-2003, 07:21 PM
Try this...

1) Make sure the virus is gone as best you can.
2) Uninstall C-Dilla from the add remove programs.
3) Uninstall 3ds max and delete the 3ds max folder. (DO NOT delete the C_Dilla folder or you will loose your license.
4) Reboot the system.
5) Install 3ds max from the CD, do not run it.
6) Install the current version of C-Dilla (skip this step if you just installed 3ds max 5.1)
7) Reboot the system.
8) Launch max.

If it fails to start, your still infected with the virus in some manner.

Darv

MassiveOverHual
09-04-2003, 05:44 AM
IT WORK POWERS RETURING THANK YOU THANK YOU IF I WERE A CRAZY PERSON I TELL YOU I WANT TO HAVE YOUR KIDS BUT IM NOT SO................................THANKS I OWE YOU MAN:beer:

Darv
09-04-2003, 04:02 PM
LOL! Cool. Thanks for letting me know you got it running.

Best,
Darv

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