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View Full Version : small hangs with i7 and win xp 64 bit - feedback anyone?

anevsky
06-22-2009, 04:47 PM
I have a couple new i7 machines with xp pro 64 bit (latest service pack). I'm seeing a little bit of hang at times (few seconds at a time)- and restarting them takes 4x as long as previous gen. machines.

Specs are similar excluding memory, psu and and system HDD which circumstancially excludes those as the possible cause.

I'm looking to exclude the os from being the possible cause - by getting some feedback from anyone using i7 with xp 64 bit.

similar specs: motherboard - gigabyte ud4, i7 920 d0, gtx260 core 216. (all temps good and both passed rigorous stress with linx prime95 and intelburn.)

rendering performance is similar to what it should be - the hangs are during simple everyday tasks in windows.

Thanks I really appreciate it.

p.s. i actually suspect anything as being the cause - even the antivirus - using kaspersky on one and avg on the other.
BaronImpossible
06-23-2009, 11:24 AM
Check the System Event Logs and see if you have an device timeouts or disk errors. These will be marked as errors in the log and usually have an error code of 9, 11 or 15. If the PC is trying to access a device, or resolve an error on a device, and that device doesn't respond it will hang your PC for several seconds until it gives up (hence the timeout error) or sorts the problem.

I had a '9' error yesterday. The problem is with these sort of hangs it that it's broadly impossible to trace the actual device that's causing the error without getting inside your PC and disabling / enabling devices until you find the culprit.

If there's nothing in the System Event Logs, look in the others, mainly the Application log. See if you have any errors due to hanging apps.

Kaspersky could possibly be the cause, it's a crude A/V that blocks pretty much anything it feels like, including itself (yes, it denies its own .exe's). Norton 2009 is far better and I'll be replacing Kaspersky with Norton when I get the chance. You could look at All Events in Kaspersky and see what was happening at the time of the hangs.
anevsky
06-23-2009, 01:57 PM
Thx I will do what you said.
francoandrade
06-26-2009, 03:08 PM
Why don't you try using Windows Seven? I have a similar config and works great!
anevsky
06-27-2009, 03:35 AM
yes I am trying windows 7 now:D
pkolbo
07-21-2009, 05:02 PM
Hey anevsky,
I've noticed the same thing on my xp 64 bit builds. It's happened lately on both my q9550 as well as the new i7's I've built. I find it happens much more when I try to click and drag files around (from my desktop to the server or even from desktop onto the taskbar to open images in photoshop, etc. like a mac) and xp just hates it. My computers act like they are totally locking up, mouse doesn't respond, etc. only for a few seconds. I've monitored CPU usage while this happens and it stays basically at 0. I think Baron's on to something and a change from AVG anit-virus to symantec seems to have helped. I'll monitor system logs as well. I'll try to keep monitoring the issue in this thread and post what I find since I don't have the resources to move our entire office up to windows 7 and have to make xp64 work for the time being.
pkolbo
07-23-2009, 09:18 PM
I just recently had one of the hang ups on my system and would appreciate some advice. After control was regained after the stutter on my system I checked the event logs and it definitely logs an event during the hangup.

It says;
"The Performance Logs and Alerts service was successfully sent a start control"

then

"The Performance Logs and Alerts service entered the running state..."

then

"...entered the stopped state..."

It cycles through this twice making 6 events total, all within the same second of time.

Weirdest of all is that it doesn't report an error, but as successful. Any thoughts about why the Performance Logs and Alerts could stall the system? I have my performance logs to start manually, so it shouldn't even be auto starting. I have no alerts or even logs there...

p