CENOBITE
07-15-2003, 10:22 PM
--------------------------------------------------------------------------------
An official statement has been issued from discreet (see below) about a bug in Windows 2000 Service Pack 4 that corrupts .max files for 3ds max versions 3.0 through 5.1.
If you’re using Windows 2000 and 3ds max, do not install Service Pack 4.
some of you probably got this email, but some of you aren't the ones in charge of liscensing software at work or whatever, and may have missed it (like i did)
------- Forwarded message follows -------
Attention All 3ds max Customers,
We have identified and confirmed that installing the Windows 2000 Service Pack 4
causes the corruption of .max files. All 3ds max (.max) files saved with Windows 2000
SP4 installed will no longer load in 3ds max on systems with Windows 2000 SP2 or SP3
installed. Our Engineering Team has narrowed in on the problem and is working with
Microsoft to resolve the situation. In the interim it is strongly advised that all 3ds max
users do not install the Windows 2000 Service Pack 4. If Windows 2000 SP 4 has already
been installed it is suggested that customers revert back to SP2 to create usable (.max)
file content. This affects all 3ds max files created in versions 3 through 5.1
3ds max files created while Windows 2000 SP4 is installed can be retrieved through
either of two workarounds:
Option 1
(Please be aware that some data will still be lost in this workaround.) Revert Windows 2000 SP 4 Systems back to SP3 or earlier Use "File Merge" to retrieve data from corrupted .max files created under Windows 2000
SP4 and resave.
Note: If you have Render Effects or Atmospherics in your max file, use the Merge button
in the respective dialogs.
Option 2
Open corrupted .max files created under Windows 2000 SP4 in Windows XP and resave. Revert all systems back to Windows 2000 SP3 or previous.
Bear in mind that 3ds max 5.1 is officially supported for Windows 2000 SP2, so for
optimum stability revert to this operating system platform to use 3ds max 5.
Thank you for patience and assistance in getting this problem resolved.
Discreet is a division of Autodesk, Inc. Autodesk, Discreet, and 3ds max are either registered trademarks or
trademarks of Autodesk Inc/Autodesk Canada Inc., in the USA and/or other countries. All other brand names,
product names, or trademarks belong to their respective holders. (c) Copyright 2003 Autodesk, Inc. All rights
reserved.
An official statement has been issued from discreet (see below) about a bug in Windows 2000 Service Pack 4 that corrupts .max files for 3ds max versions 3.0 through 5.1.
If you’re using Windows 2000 and 3ds max, do not install Service Pack 4.
some of you probably got this email, but some of you aren't the ones in charge of liscensing software at work or whatever, and may have missed it (like i did)
------- Forwarded message follows -------
Attention All 3ds max Customers,
We have identified and confirmed that installing the Windows 2000 Service Pack 4
causes the corruption of .max files. All 3ds max (.max) files saved with Windows 2000
SP4 installed will no longer load in 3ds max on systems with Windows 2000 SP2 or SP3
installed. Our Engineering Team has narrowed in on the problem and is working with
Microsoft to resolve the situation. In the interim it is strongly advised that all 3ds max
users do not install the Windows 2000 Service Pack 4. If Windows 2000 SP 4 has already
been installed it is suggested that customers revert back to SP2 to create usable (.max)
file content. This affects all 3ds max files created in versions 3 through 5.1
3ds max files created while Windows 2000 SP4 is installed can be retrieved through
either of two workarounds:
Option 1
(Please be aware that some data will still be lost in this workaround.) Revert Windows 2000 SP 4 Systems back to SP3 or earlier Use "File Merge" to retrieve data from corrupted .max files created under Windows 2000
SP4 and resave.
Note: If you have Render Effects or Atmospherics in your max file, use the Merge button
in the respective dialogs.
Option 2
Open corrupted .max files created under Windows 2000 SP4 in Windows XP and resave. Revert all systems back to Windows 2000 SP3 or previous.
Bear in mind that 3ds max 5.1 is officially supported for Windows 2000 SP2, so for
optimum stability revert to this operating system platform to use 3ds max 5.
Thank you for patience and assistance in getting this problem resolved.
Discreet is a division of Autodesk, Inc. Autodesk, Discreet, and 3ds max are either registered trademarks or
trademarks of Autodesk Inc/Autodesk Canada Inc., in the USA and/or other countries. All other brand names,
product names, or trademarks belong to their respective holders. (c) Copyright 2003 Autodesk, Inc. All rights
reserved.
