CGTalk - Wacom driver issue (XP 64 bit)

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bombertaylor

02-20-2009, 01:15 AM

I had intalled my wacom driver which I downloaded from wacom website,but my computer still pop up the found new hardware wizard ask me to intall driver.I tried to cancel it but whenever I restart my computer it keep pop up.If I intalled like it recommended it state " this software has not passed window logo testing to verify its compatibility with this version of window" and if I keep intall my wacom become acting weird ,If I cancel it still pop up.So frustrating .Any one has solution ? Thax in advanced

Digiegg

02-20-2009, 03:59 PM

I suggest you uninstall everything.
Go to Add/remove program and uninstall the driver. Restart.
Make sure your wacom isn't connected.
Install the driver you got from the wacom site. Follow instructions, install.
Turn off the computer and turn it on again.
Plug in the wacom and it should work... Check the wacom properties too.

Another suggestion is to go get Vista 64bit. It works flawlessly.
I had XP 64bit for awhile but after all the driver problems I was having, I decided to change it to Vista 64bit. Everything works great.

bombertaylor

02-21-2009, 12:52 AM

It's not just happening to wacom , another device also has same problem .I think I should change to Vista then.

Thank anyways. Frustrating .......

TinyCerebellum

02-21-2009, 02:32 PM

That's strange. I don't have any problems whatsoever with the Wacom drivers on my XP64 on two separate machines. Are you sure you downloaded the correct driver from the site? If this is a new install of XP64, have you first downloaded and installed the latest drivers for the motherboard? Does the Wacom tablet work otherwise when you connect it (can you use it to control your mouse with it)? If it doesn't, then either motherboard drivers were not installed, or something could be wrong with the USB port that you're connecting it to.

Catmullrhum

02-22-2009, 12:26 PM

Hello, I have a similar problem with my intuos 3,
I switched to xp 64 and and I installed the last driver succesfully(610-6), the pen is working fine, but I dont have any trace of the properties manager, it s like it have never been installed, and as well the install of the found new hardware setup is failing all the time...weird...

Are you able to start the software properties manager on your machine?

thanks

Digiegg

02-22-2009, 04:57 PM

Catmullrhum

02-22-2009, 11:22 PM

I tryed all the version of this driver, i did it manually as well in the device manager, nothing is working : I can see the the wacom drivers in the HID right away after install but they won't install, and at reboot they are gone... the worst is than I can use the tablet, but I can't get the tablet manager (for custom settings).
thanks for help...

bombertaylor

02-23-2009, 03:27 AM

My wacom works fine and I could acess to my manager properties.My problem is I dont know the software call new hardware wizard just keep pop up eventhough I sucessfully intalled my wacom driver.When I tried to intall it as it recommened but it fail to recognized the device and keep pop up whenever I start up my window.This problem also occur with other device such as usb wireless from OPTUS etc.

Catmullrhum

02-23-2009, 10:21 PM

I finally get it to work, but he installed the Tablet properties on my other disk!!!
for the driver I used pro608-4a_int version and i had to precisly plug and unplug the device at the right moment, unplug it before desinstall, and plug it right away after reboot... otherwise it fails...

Thanks for your reply

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